ShapelyReviews of getshapely.com

I saw an ad for Shapley on Facebook that said that this was covered by Medicare so I expressed interest in talking to someone about it. When I got my phone call, I was told that Medicare doesn’t cover the medication and that the doctor video visit would be billed to MediCal, for which I have a share of cost and that I would have to pay 20% of the doctor visit. I feel that the advertisement was false and very misleading. I would advise you to be very cautious about choosing this company.

I purchased a product from this company recently. They scanned me by double charging me through PayPal. I instantly contacted them and there reply was that they could not refund me . I responded with their money back guarantee. They reply was my money would be refunded 4 to 7 business days. I waited but no refund, I have contacted PayPal and they are investigating this company. Also since the initial complaint I have been receiving all sorts of spam emails, I am sure they on sell your contact details. This company is dodgy do not use their products. Buyer beware

Buyer beware I contacted shapely to inquire about their services the man who answered the phone said $9.00 for the 1st month of services if you join their weight loss program and 49.00 charged each month after for the service + Medication $$ if not covered by insurance. I said I would like to inquire of the program and what it all entails. I was asked for credit card up front and set up a time to meet with an actual representative that lets you know what they offer with this program and to see if I was qualified ..They didn't have an opening that worked for me for almost a month out in order for me to obtain this program information. I finally met with a lady via video chat that explained what the options were and I said I need to know if my insurance covers it before I do anything She agreed to check if It was covered and set a time to call and follow up. Turns out It wasn't covered so I did not sign up. I was totally shocked when I happened to check my credit card statement not only was I billed the initial $9.00 they mentioned as a charge for your 1st month of their program. I also was charged on my credit card another 49.00 for the Initial video chat where they went over the options that they offered in their program.. "but get this they also actually billed my insurance for an office visit for that Initial video chat and also are trying bill me a 30.00 co-pay. This all Seems a bit fraudulent as I hadn't started anything or even established being any type of patient nor agreed to or selected or requested any meds. I'm currently in the process of trying to recover these fees Ive been charged for,.As well as reaching out to my insurance company to let them know what transpired to see what can be done. Hoping for a favorable resolution and my fees fully returned. Im putting out a big Caution sign on this company. I feel very mislead. Also trust pilot has a disclaimer on here about them seems they are May use unsupported invitation methods to get favorable reviews (see below) "We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews." Trustpilot provides companies with free and supported methods to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way.

I was charged for other things before I even checked if my insurance would cover it. The first month is cheaper, but there was no information that other charges would be made.

Never met with a doctor, just the PA and she was not easy to get ahold of. The website charges more than alternative websites doing the same thing. Also, I emailed requesting to cancel my account and they cancelled my appointments immediately rather than letting me finish out my month that I paid for. The cancelled my dietician appointments and I was never able to meet with the dietician despite paying for it. I emailed asking why I couldn't finish out my month and requesting in writing confirmation that my account was cancelled and they never replied. Just awful. I only got any response when I wrote this review. I did get a refund on the account fee, but then was specifically asked to change my review multiple times. I still had a poor experience, so I won’t be changing my review. I would appreciate if the company stopped reaching out to me.