GetRentacar.com Reviews | Read Customer Reviews of getrentacar.com

GetRentacar.com Reviews | Read Customer Reviews of getrentacar.com

GetRentacar.com reviews

293 approved reviews, newest moderated first

Вадим К.
Mar 23, 2023
Аренда авто
Доброго времени суток! Арендовали автомобиль на Пхукете,машину доставили к отелю,возврат там же очень удобно ,машина новая, впечатления только положительные, хозяйка доброжелательна,решает вопросы.👍👌
Response from GetRentacar.comApr 7, 2023
Thank you for taking the time to review our service. We appreciate your feedback and are always looking for ways to improve our offerings. Please don't hesitate to reach out to us if you have any further suggestions or concerns. Thank you again for your review. 💚
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Юрий Н.
Mar 17, 2023
Только не GetRentaCar!
Желаете нервотрёпки? Не боитесь потерять деньги? Вам в GetRentaCar! GRC только получает 15% оплаты аренды авто и передает вам контакт прокатчика. ВСЕ иные вопросы решаете с прокатчиком. Общаться с прокатчиком пришлось, к сожалению, с помощью google-переводчика. Арендовали Хундай Элантра (бронировали Мицубиси) с 4 по 12 декабря 2022 года в Дубае, с подачей и возвратом в Щардже. Все прошло нормально, А вот возврата $350 депозита ждём до сих пор. Прокатчик Everest Renta Car ничего по поводу депозита ни мне, ни GRC не отвечает. Заявка по бронированию в GetRentaCar 1662716020962.
Response from GetRentacar.comApr 17, 2023
We're really sorry to hear things didn't go to plan. We apologize for the issue you are experiencing and we understand how frustrating it can be. In order to assist you as quickly as possible, we kindly ask that you send an email to [email protected]. Our dedicated support team will try promptly respond with a solution to the problem. We appreciate you reaching out to us and we will do our best to resolve the issue in a timely manner.
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Bernd O.
Mar 13, 2023
Be careful
I wanted to cancel my booking and I have mailed to you on 9.2. , 20.2. and 22.2 and 10.3. to the email where i should mail reg. cancelation , but never got any answer and no confirmation . Finally i got via Whatts app a manager and when i asked for cancellation which should be without any costs , they did not want to give back the deposit , as they mentioned its a service fee and non refundable . Be careful with this company its a fraud !
Response from GetRentacar.comApr 17, 2023
We are sorry to hear about the difficulties you experienced with canceling your booking and the lack of communication from the rental company. To get help as soon as possible, please email us on [email protected]. Our support team will get back to you with a solution.
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Konstantin
Mar 13, 2023
Отличная компания
Добрый день, хочу поблагодарить менеджера Татьяну за оперативность в поиске и подборе авто по моему запросу. Арендовали машину в Тайланде на Пхукете. Буду рекомендовать друзьям и знакомым Getrentacar. com при аренде авто.
Response from GetRentacar.comApr 17, 2023
Good afternoon! It's great to hear that you had a positive experience renting a car in Thailand through Getrentacar.com. We are glad that you were satisfied with the rental and that you would recommend the service to your friends and acquaintances. Word-of-mouth recommendations are a valuable form of feedback and can help others have a positive rental experience as well. Many thanks!
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Habi BJ O.
Mar 11, 2023
Man wird sofort bombardiert mit…
Man wird sofort bombardiert mit Angeboten aber wenn man eine Frage diesbezüglich an dem Support stellt kann man bis Weihnachten auf die Antwort warten, kommt aber trotzdem nicht. Wie kann ein Geschäft so zustande kommen?
Response from GetRentacar.comApr 7, 2023
We are sorry to hear that we didn't meet your expectations. Please let us know more about what we could have done differently to improve, and we will do our best to make the necessary changes moving forward. You can always email us on [email protected] 24/7 Thank you for your feedback.
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Tom M.
Jan 4, 2023
Best prices ever found on the car…
Best prices ever found on the car rental market
Response from GetRentacar.comApr 17, 2023
Thank you for sharing your experience with us and others! Also hope you continue to have enjoyable travels!
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Harald
Dec 15, 2022
never again - just lied to me all the time and caused a 2000 USD damage
never again. They let me pay a pre payment for a car they even did not have the confirmation of the owner for, kept me nearly one week waiting by promising the confirmation will come but it never came and caused a damage of 2000 USD with their lies. Never again with this company. They lied to me all the time.
Response from GetRentacar.comApr 17, 2023
We are sorry to hear about the difficulties you experienced! Kindly provide us with additional details on [email protected] regarding your situation, so we can gain a better understanding of the matter at hand and suggest possible solutions to help resolve the issue. Our team is committed to providing prompt assistance to our clients and ensuring that any current issues are resolved effectively. Thank you for sharing your experience!
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Rocio B.
Dec 13, 2022
BAD RENTAL CAR EVER
I rent a car in Dubai from 27/09/2022 at 9am and return car on 02/10/2022 at 8 pm I was charged for 6 days, and when managing the return deposit, the owner charged me 1 extra day I'm discussing with car owner and with GETRENTACAR for many weeks now and I'm not able to have a fedback. You do not know how to count days? Why will I be charged for 7 days when my renting was for 6 days?
Response from GetRentacar.comApr 17, 2023
We are sorry to hear about the issue you encountered regarding the extra charge for an additional day of rental. We understand that you are frustrated with this situation and hope that the matter can be resolved in a timely and satisfactory manner. To get help as soon as possible, please email us on [email protected] with your booking number. Our support team will get back to you with a solution.
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