Vincenza S.
Poor service and worse product
Customer service was adequate in the beginning of my order. Unfortunately, delivery was very past initial time expected and I don’t even believe that my order was shipped express as paid for. The reason that I’ve given one star is when my order was finally received it was ridiculously made with inferior materials and the quality was so poor that it did not work as described. Item was not returnable as it was a custom order. So, I was extremely disappointed!
Response from GetphotoblanketJan 19, 2025
Dear customer, we sincerely appreciate you taking the time to share this feedback with us, and we genuinely apologize for any inconvenience resulting from this. It is important to note that this certainly is never the type of service we strive to offer. Please be assured that your thoughts have been shared with our teams as we are constantly seeking ways to make the necessary improvements. Could you please contact us at [email protected] and we'd love to help you solve your problem. Thank you very much!