Tanya E.
I placed an order on August 19th
I placed an order on August 19th. Today is September 21st and I still do not have my order. Currently, I'm short about an $100 with no merchandise.
As the leading brand and early founders of our industry, we are pioneering the art of sublimation and graphic clothing design. We strive to consistently provide our customers with top quality products, excellent customer service and truly original designs. As others follow in our footsteps, we thank you for choosing Getonfleek.
Getonfleek (getonfleek.com) has 348 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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348 approved reviews, newest moderated first
Tanya E.
I placed an order on August 19th. Today is September 21st and I still do not have my order. Currently, I'm short about an $100 with no merchandise.
Aidan P.
The quality of the shirt I ordered was okay, but I ordered based on their sizing chart, which was a huge mistake. I received a product that was much too large. They claim that they will allow me to exchange the product for a different size, but I can not get anyone from the company to respond back to my request. Absolutely horrible customer support. Additionally, I never received a tracking number, and I received my shirt late. Save yourself a headache, and order from somewhere else.
Michael R.
Getonfleek are complete scam artists. I placed an order and never received an email with shipping information. Four weeks later the item shows up and the quality of the sweatshirt is awful. A sweatshirt should feel thick and warm. This material was paper thin and synthetic, which felt cold. I emailed them since there is no number to call and got an automatic reply stating a response takes typically 2-3 days. It's been 12 days. According to their website, you only have 14 days to request a refund. I will be calling Visa on which it was charged to see if they can help as they often do with scams like this.
Kate A.
Ordered a tracksuit. Two weeks later they sent me a tracking number which didn't work, and still doesn't work. I've sent multiple emails and have posted on their Facebook page; they just ignore it. Don't do it! I know the novelty looks SO fun, but it's not worth losing a hundred bucks over!
Steven E.
What clothing brand would put forth the blatant lie that they ship out their items within five days? Well, they don’t. It’s been nearly three weeks, and I haven’t even received the sweater I ordered. At this point, it’s not even worth it. What’s even more funny is that there is absolutely no way of contacting the company on their website... how strange. I had to hunt for a phone number online that was obsolete, which game me an email to contact. I sent an email out three days ago, and still no reply. This company is a joke. They don’t even have a record of my tracking on their shipping provider, DHL. Don’t order from this company.
Julie
I am not someone who usually leaves reviews but after my experience with getonfleek I don’t want anyone to go through the same. I ordered a tracksuit( which took over a month to arrive) and I was hit with a custom charge of £25 on top of what I already paid and had to go collect it from the local post office. The tracksuit itself cost $99 which is outrageously overpriced for the cheap material and manufacture involved. It’s terribly stitched together and looks like someone learning to sew for the first time has made it. Yes the design I am happy with but the material is so cheap and shiny it’s completely not what I expected. After receiving my item I am extremely dissappointed and gutted I didn’t listen to the reviews online. Yes the company has funky and different designs, but honestly, for the price they charge it’s not worth it at all! DONT WASTE YOUR MONEY!
Max
They Say free delivery anywhere, yet when it arrived in the UK (A month later) i had to pay customs charges. After contacting them I basically got told to deal with it. The quality of the product is awful the stitching is coming loose out of the packet. The material is shiny and cheap. Looks nothing like the pictures. Save your money and time I wont wear this out of principle.
Andrew Z.
They have no customer service and no tracking The phone number is a front Ordered a t-shirt in June. Still waiting