Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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daniel W.
Let me count the ways. First red flag...There is not one person Manning any phones. 2. They said they had the parts in stock they did not. They explained transportation is our biggest obstacle will get you a tracking number as soon as we get one. 3. I finally got my part... It was missing three parts but I got the majority of it I guess that I can put in the win column...
Scott F.
Sent a bad part. Refused to return any contact with me until I filed a dispute with PayPal. Now the contact me say I have to fill out an RMA, send in one email. Then fill out a warranty firm, send in another email, then pay return shipping. Terrible, terrible company. Steer clear.
Zachary G.
I bought a part from GetOEMParts. I verified on their site that it fit the vehicle. The part cost $28 and the Shipping cost $30 which was the beginning of the issue. Then when I got the part it didn't fit. When I went to return it they said I would have to pay for shipping again but their site says if it's a manufacturing issue they will pay for shipping. Talking to the service rep Tony, he verified the part fit my car when I gave him my VIN but stated because of policy because I didn't enter my VIN during checkout I would have to pay for shipping. No where does it say this in their return policy or during checkout. THIS COMPANY WILL RIP YOU OFF AND SCAM YOU!! WATCH OUT!!
Richard Z.
DO NOT USE THIS COMPANY If I could give less than one star, I would. I went on their website, put in the Vin number to the car order the part they sent me the wrong part. There is no way to contact them except through email or their chat line which does not work. I have been on hold on their chat line now for over 20 minutes and still no one has responded. When you call the phone number that is listed it tells you that they cannot take a phone call and then they hang up on you what a rip off company do not buy from this company.
cho P.
I ordered a RH passenger mirror for my 2014 Ford Fiesta SE with the correct part but their man Johnny P told me I ordered the wrong part- long story short I ordered the correct part but Getoemparts.com shipped me the WRONG part soley on whoever Johnny P with customer service is. Now I have the wrong part and my money has been WASTED!!! Their is no working customer service number where you can speak with a rep over the phone neither!!!! Linda From NC
Richard M.
I have not received any information on the shipment of my order. They will not respond to emails or voice chats. Do not order from this place!
Jose
I ordered a fuse box for 2008 suturn out look xr but it is broken they don’t put any protection in side I try to call them but is hard to contact them I chat and I don’t have any answer
DYacob
I ordered a part for a different model than I needed. Getting someone to help from this company is very difficult. The want you to email them or use their 'chat feature'. Well I have been on the chat feature for over an hour (now on the third day) without being helped. They have a queue counter that always starts me out at 8 and wont move past 7.
