Isaac V.
Great place to morder oem
The send u the right parte even When u mess up.
Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Isaac V.
The send u the right parte even When u mess up.
Joe B.
Incorrect item sent, and no response on a fix. Edit; they have stated they are getting a new, correct item sent.
Response from GetOEMParts.comAug 6, 2021
Hello Joe Thank you for taking the time to leave us a review. Here at getOEMparts.com, we value customer service above all else and we hope to use your feedback to better assist our customers in the future. We apologize immensely for the Lack of communication. you'll be pleased to know that your information was passed on to our customer service manager and he will be in contact with you shortly. Again we appreciate your review and hope to earn the opportunity to make a better impression in the future.
Ri F.
7/27/21. I have order a single part from GetOEMParts.com and paid an extra $20 for expedited shipping. I ordered before reading the many horrible reviews on this site and now am anxious about receiving a part that I need to get my vehicle back on the road. This part is in stock at other online retailers but it was slightly cheaper here. I see no reason they should not have it in stock as well. As a business owner myself I know that reviews are bias toward the negative as people with poor experiences are the ones who have the most reason to write them. For this reason I try and give positive reviews whenever possible. I figure that if anyone needs one it's a company like this, however honesty is the most important part of any review and I plan on using this post to update my experience, positive or negative. So far the shopping experience has been pleasant and I promptly received an automated confirmation email as expected. As such I will start with five stars and will adjust my rating as my experience warrants. 7/28/21 I received an email this morning indicating that the part ordered does not match my vehicle based on the VIN entered at checkout. Unfortunately they didn't have the part needed so I have had to cancel my order. As so far everything has proceeded promptly and efficiently and I have kept the five star rating as such. I will post again reflecting the how the cancelation process goes. 7/28 I promptly received a confirmation email that my order had been canceled and that my charges would be refunded. The email indicated the process may take up to 7 days to show on my accounts. I will update one last time to confirm the refund and make any final adjustments to my rating. 7/30 Refund came through with no troubles. Ultimately while my experience may not have been complete, as there was no shipping and no parts to base a review off of, I had no trouble dealing with GetOEMParts and would probably recommend them to a friend with caution. If my experience has one lesson it's to do everyone a favor and enter your VIN at checkout. This will make sure you get the proper part and not waste your time returning items, and will help OEMParts not have to deal with irate customers who should have been more complete in their ordering process in the first place. I have no reason not to give them a full 5 stars.
Response from GetOEMParts.comAug 6, 2021
Hello We can not thank you enough for your honest review of our services and we could not aggree with you more. Customers that have positives reviews of our service often have little reason to express their opinion. Additionally, If you’re looking to purchase an OEM part or accessory for your vehicle - one that FITS your vehicle (and you want to get it right the first time) - providing us with your VIN is one of the most important steps you can take. Your vehicle’s VIN is matched to specific OEM parts and accessories by its auto manufacturer. Without your VIN, we have no way of guaranteeing the part you’ve ordered is the right match for your vehicle. Again we appreciate your honest review and look forward to providing you with genuine oem parts in the future.
Eduardo L.
Good easy to use great oem parts
Khallid
Exact part A++++++
Marjorie N.
Had the part I needed and shipped quickly!
Ricardo V.
Took a sh!t load of time to process just like other reviews said but boy did they deliver on a part I could not find anywhere. It’s oem just like it said and it worked correct part and all. I put an order in the beginning of April got a message Friday that said it was processed and now on it’s way from Rhode Island and I can’t believe it was at my door on Monday morning in California so pleased.
Chuck M.
Took awhile to get the part. The part was exactly what I needed and half the price any other oem supplier had it listed