GetOEMParts.comReviews of getoemparts.com

OEM is not a stocking parts supplier, they are a 3rd party vendor. I experienced 2 issues. 1st. they advertised a 4 pack of Motorcraft spark plugs for $8.88.Needed 2 packs (8). They sent 2 spark plugs amounting to $19.00. Requested return, which they authorized, but was almost impossible to do. 2ndly, I ordered an oil cooler and coolant manifold, which at time of order claimed "in Stock", not true! "Once contacted(6 days after initial order) they admitted they don't stock parts, we are a 3rd party supplier" took them 7 days to process order, four additional days to receive my parts. This company is borderline fraudulent. I will never use again, thanks for the lesson.

This company is the worst. They send me a broken intake for a 2011 crown vic Then I chat with someone who assured me I would get a email with information on a replacement part and I never received an email and now they won't answer any of my emails regarding this so I am stuck with a 500 dollar intake that is cracked and useless. They are horrible and I will be leaving reviews from all of my email addresses regarding this . Be warned Stay away from this company . You won't be able to contact customer service There's a reason they don't have a contact number

Order a part 1 week ago was told it would be here by now. Still no part and the status of the order just says in progress no eta. I have sent messages and no response from the company. But they did take my money fast.

Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

This is a scam, I was stupid not checking the reviews I filed with my credit card company

3 weeks with no information, no parts, all while they had my money in their hands. Only information ever received was after countless attempts to connect with online chat service (which would work 1 out of every 10 tries). Never proactive updates, only reactive after I got through the chat. All information given was always vague and useless. Was first told via email 1 week after order placed that one part was unavailable and they would have to adjust invoice and shipping. 2 weeks later still no adjustment or refund for that part/shipping. Once I was able to get through chat system, was told order was on hold but individual that could help me had left for the day. Then told they would have someone get back to me with further information. Very disappointing service. Not at all reliable.

Tried to charge me $500 for shipping 4 mud flaps and 2 very small running boards for Buick Enclave......then I read the reviews. Stupid me. Charged back my card. Don't order.

Order# 489343. I wish I would have checked the reviews here before ordering. They say parts are available but they really not. Their website says "Ridiculously Fast Shipping" but the lie detector says THATS A LIE! Placed my order over a week and order still shows "In progress" so I reached out to customer service, which by the way, they don't have a number you can call, only live chat support, I was greeted by online representative, William Fernandez, he looked into my order and told me that there was a delay with the manufacturer and that they should be getting the part within 3-5 days, which meant I would have to still wait another week or two before I get my part, that's a wait of a month to receive a part, I asked if there was a discount for such a long delay and he said "No", then I asked if they had a customer service number I can call into, he said "they are not equipped with phones for customer support" so I asked, then how can I speak to a Manager and he said "Hello, how may I assist you?" hahaha WOW, they are a joke! that's when I realized that there's no way I can trust this company with their horrible smart a$$ customer service reps, so I cancelled my order. DO NOT BUY FROM THIS WEBSITE!