GetOEMParts.comReviews of getoemparts.com

GetOEMParts.com reviews

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Gaston Hatfield J.
May 26, 2020
I ordered parts 3 weeks ago and can’t…
I ordered parts 3 weeks ago and can’t gat a status. I have emailed, submitted status requests and called. No one will answer or reply. Terrible customer service.
Response from GetOEMParts.comMay 27, 2020
Hello, Gaston - Thank you for contacting us. Our customer service team has been a bit overwhelmed for the past few weeks, but they're doing their best to respond to everyone's emails as they get to them in the email queue. And we definitely want to get you your parts! I've forwarded your request and your Order # to a team member and they will get back to you as soon as possible with more information on your order. Thank you for your patience.
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Brian
May 12, 2020
Core refund scam!
I purchased an ABS control module for a 2009 F-150. It was considerably less in price from local Ford dealer IF you receive your core charge back. They are refusing to refund stating I did not return some core labels they stated were in the box. Nothing was in the box except the poorly packaged part. They stated"our hands are tied and there's nothing we can do". I actually ended up paying more than local dealer when adding in the high shipping charge and tax.
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