GetOEMParts.comReviews of getoemparts.com

Response from GetOEMParts.comJul 23, 2020

UPDATE Good morning, Jacqueline - We have compared the weather strip against your VIN (thank you for supplying it), and it is indeed the correct weather strip for your vehicle. The part number has been superseded by Ford to a new number and, with that, it is common to see slight variations in appearance. We can certainly take the part back, but I think you will find that it is correct. Best regards, Mike Ecommerce Operations Hi, Jackie - Thanks for letting us know about the issue with your order. I'm forwarding your concerns to our Customer Support team and someone will contact you. Thank you for your patience.

Response from GetOEMParts.comJul 16, 2020

UPDATE Hi, Jeremy (since that's the name the order is under?) - I was just informed by a member of our Customer Support team that you were in contact with one of them by phone yesterday. She mentioned the issue with your order and that you were understanding. Thank you very much for your patience while we sort this out. Hi, Billy - Our Customer Support team can definitely look into this for you if you could please provide an Order # with which we can identify you in our system. Apologies for your frustrations. Thank you.

Response from GetOEMParts.comJun 18, 2020

Hi, Kyle - We're sorry you feel disappointed with your shopping experience with us. We do note clearly on every product page that "all parts are subject to availability and some may require special ordering". As we offer OEM parts and accessories for over 17 auto manufacturers, we can not physically stock every part offered in all catalogs; however, we do make it clear that this is the case and our team does try to get special ordered parts shipped as quickly as possible (once received fro the manufacturer).