GetOEMParts.comReviews of getoemparts.com

estimated shipping times is a joke. they don't honor them.

Scam site. Got taken for $600 tried contacting them, just blocked me.DO NOT DEAL WITH THIS SITE.

I ordered a part and got an email that it wasn't gonna fit my vehicle based on my vin number, I asked that they send me the part that does fit. After a few weeks they sent me a part that doesn't fit. Now I need to return the part I receive and hope that they do in fact credit my account. And, I need to place a new order for the part I need. Hopefully a month later I have the part I need and the accounting will check out. I guess that's why you pay more and get the part ordered from a local store.

I ordered a part on Oct. 6th 2024, every time I check to see if it has shipped it just says processing. I have emailed them several times with no response. I have asked them to call me since I haven't been able to find a phone number to reach them and nothing. I need my part or my money back.

I would rate zero if I could. Says part are in stock but rep says they are waiting on a part. Also dont forget the shipping, handling and fee for making sure it fits your vehicle. Never again!!!!!

This company not only sent me the wrong part, they're extremely slow at replying to any form of communication. They also have very poor customer service support. Instead of simply paying for shipping and switching out the part for the correct one, they are making me, the customer, pay for shipping, then wait 7-10 days for a refund. So, not only do I need get the part I need originally, I end up getting refunded less money than I originally spent when you factor paying in shipping for their screw up.

Was told the parts were on back order. Then after 3 weeks they say they have the parts but now cost another $175 for shipping on top of the original $154 shipping already paid. This on an order for parts that cost $367 and for sure weighs less than 10lbs. This is price gouging at the max.

I ordered parts from this site many times in the past with no issues, and thought the bad reviews were from those customers who are never satisfied no matter what....that is until now. Getoemparts notified me that the part I ordered was discontinued, so they will be sending me the updated version of that part. About two weeks went by and after a few emails and online chats they finally sent the part out, but it was the wrong item. Many emails and online chats came down to the same answer. "We sent the part that corresponds to your VIN." - THE PART NUMBER they sent matches my vehicle - not the part. After more emails and chats they agreed to have the part returned. After examining the returned part, they still won't acknowledge that they sent out the wrong part and or send the correct part....so I'm going to get a refund minus shipping..