Tera C.
Fast Easy Convenient
Was super easy to find the exact part I needed for my boyfriends car. The prices are great, the service was excellent, and the part will be delivered sooner than expected.
Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Tera C.
Was super easy to find the exact part I needed for my boyfriends car. The prices are great, the service was excellent, and the part will be delivered sooner than expected.
James
I ordered a trunk visor for my 2016 Ford C-Max, which is a hatchback, so the visor is essential for privacy and for preventing it from getting too hot. My product arrived slightly broken. However, it still works just as good, so I'm going to keep it and use it. But the company should consider more protective packaging especially for items in which a breakage may render the product entirely useless.
Response from GetOEMParts.comFeb 11, 2021
Hello James! Thank you so much for taking the time to leave us a review. We appreciate your feedback as it helps us better serve our customers in the future. We are elated to hear the product you received works as intended. Please rest assured knowing that, as a result of your review, We will be speaking to our warehouse manager to ensure every product is packaged to Tasca standards and the standards our customers expect and deserve. We apologize for the compromised parcel and will take measures to ensure this situation will never happen again.
Serena
I purchased my replacement turn signal from GetOEMParts.com. the website is easy to navigate and I enjoy that I can insert my vin number to verify if a part will work for my vehicle. It was easy to place my order. The only down side was the shipping time (I selected the cheapest shipping option). I know this was out of GetOEMPart.com hands but the part arrived a week later then the estimated timeline. Luckily I have not had to use my vehicle as much and that my turn signal was still usable until the part came in. It was packaged nicely and the part is working very well so far!
Response from GetOEMParts.comDec 21, 2020
Hello Serena, Thank you so much for leaving a review. Here at Getoemparts, We are consistently trying to improve business operations to provide the best possible service to our customers. Again we appreciate your feedback and look forward to providing you genuine OEM Parts in the future.
Will B.
Ordered a part which I required and really needed in order to finalize an important build. This has costed me time and money. I attempted to reach out via email and cellphone but no reply and it has now been over a week. The order was placed on 11/25/20 and I even gave them time over the holidays to see if my order had even processed but no luck. Still no answer from them. UPDATE: they have replied to my email and updated me on the situation, you just need to have a lot of patience with this company especially if you live across the country like I do haha. Will be giving 4 stars because of the customer service.
Response from GetOEMParts.comDec 3, 2020
Hello Will, Thank you so much for your review and we apologize for the lack of communication that may have inspired your initial frustration. Unfortunately, Rhode Island has been placed on a two-week, statewide quarantine. https://www.wpri.com/health/coronavirus/rhode-islands-2-week-pause-heres-what-you-need-to-know/ This quarantine has adversely affected our current staff and as a result, many customer service representatives are out of the office. Our remaining representatives are working diligently to service our customer's inquiries promptly. We currently can service around 200 emails per day but unfortunately, that is only a fraction of our incoming emails. With that being said, I feel your review is perfectly fair given the current circumstances. As a company we would never disregard a customer's question, however, at this point, it may take a couple of days to get a response from our customer service representatives. Again we appreciate your review and assure you we will be back to full staff shortly. We greatly appreciate you and everyone's patience during this time.
delavalmilker
Ordered a tailgate step component for my Ford F150 pickup. For a special ordered Ford OEM part, it took about a week to come. Which is typical even when ordering from a dealer. Especially in a time of covid. I live in a rural area about 90 miles from the nearest Ford dealership. Being able to order this part online was a great benefit for me. And the price was about 15% cheaper than what I was quoted by a Ford dealership. I have no complaints about the service and price.
Response from GetOEMParts.comJul 8, 2020
Hi, there! We greatly appreciate you taking the time to leave our team such wonderful feedback! Customer satisfaction is very important to everyone here - it's great to know we were able to provide you with a pleasant shopping experience. Stay well!
Joe
I've been looking for inside trim for awhile I gave them my vin number and they got me the right one.