GetOEMParts.comReviews of getoemparts.com

Better to just go to the dealer takes forever to get the part and they sent me the wrong part plus I can't get a hold of them to return

Extremely slow to ship parts. Took forever to receive. I had the whole truck repaired with the other parts I ordered elsewhere but was held up over a week waiting on some clips from OEMPARTS. I would shop elsewhere.

I have placed two orders through this website (which is the same company as Tasca auto parts). My first order was slow to arrive but eventually arrived as ordered. My second order wasn't even shipped after 2.5 weeks. The company wouldn't respond to requests for information. I was refunded through PayPal dispute resolution.

One of the parts I ordered was already broken when I got them and there was no one to call or chat and there is no place to complete return or refund. Totally disappointed after waiting for a week.

it was my error I ordered wrong part now I want to return and get my refund. I'm unable to talk to anyone on Chat customer support. I've sent 2 emails and have received no respond. I want my refund PERIOD

Tool to long to receive it,dont need it now

I ordered a clock spring that isn’t working apparently because now my air bag isn’t working in addition to the horn. No big deal, return it and get a replacement. Problem is, I can’t get a hold of anyone to initiate any of that. I’ve emailed them and tried their “chat” function but no one ever replies. I’m “waiting in queue” forever until my connection “dies”. It would be awfully nice if I could talk to someone to get this resolved. Next stop is the better business bureau. Thanks Update: Well, they aren’t listed on the BBB so I can’t file a complaint utilizing their service. Bummer.

I recently placed an order with them automatically thinking they had or had access to the part. It turned out they didn't and was notified within a few short days of that. Otherwise a very normal experience - communication was fine and the refund was acknowledged immediately. We'll see how quickly it hits my account. For the record, when I contacted a local Ford dealer they had the part within 2 hours, but it was 50% more expensive.