GetOEMParts.comReviews of getoemparts.com

Customer service non existent. No phone number and no reply after many attempts emailing. Stay away!!!

This company sucks, it's a 3rd party seller. No communication via email or phone. Sent me a tracking number when the shipper hasn't even received the part. That was a week ago, now no answers in any way. SHOP ELSEWHERE!

Your customer service doesn't exist. Can't get someone to return an email. No phone number to contact and no response to email. How do we return inaccurate items?

I Was Told It Would Take 5 to 7 Business Days For You To Get The Part Then Ship To Me You Have Not Even Received The Part Yet. I Was Told At The Time I Ordered It Would Not Take Longer Than 2 Weeks To Receive The Part. You Have Already Charged Me Ship[ping Fee And Not Even Shipped The Part! I Am Very Unhappy With Your Service. They Wont Answer Phone-Email Or IM-Terrible Service! Order # 360875

My purchased item was shipped with no packing support, bubble wrap or peanuts, and arrived with crucial components broken.

I Have Been Onhold With There Chatline:Heres What I Have Wrote With No Answer: Order # 360875 09:53 Order Was Made On Jan-4-2022 09:54 I Was Told It Would Take 5 to 7 Business Days For You To Get The Part Then Ship To Me 09:55 You Have Not Even Received The Part # 87241-1g000 Yet I Was Told At The Time I Ordered It Would Not Take Longer Than 2 Weeks To Receive The Part 09:56 You Have Already Charged Me Ship[ping Fee And Not Even Shipped The Part! I Am Very Unhappy With Your Service 09:58 Please Respond! 09:59 It Has Been 2 Weeks And You Do Not Even Have My Part in Stock Yet! 10:00 And You Quit Answering Your Phone 10:01 If I Do Not See a Tracking Number And That You Have Shipped My Part Or Someone Call Me I Will Get On Every Social Media Platform And Tell The World Just How Bad You Are

Ordered a part that was listed as backordered on other sites but not this one. Upon completion of order received confirmation that order was received and would be processed in 2-3 days then shipped. After 2 days was notified that part was backordered and would take 3-5 days. After 7 days I was notified part was in and would ship soon. It took 2 days to ship and after 3 days USPS HAS LOST THE PCKAGE. it’s now been 17 days and package locate and delivery date is unknown. Asked to cancel but received nothing but a couple of emails thanking me for the order and telling me it’s going to take additional time. DON’T order from this site, it’s not worth the $3-$5 savings from other sites.

First off you can't call them. They don't answer emails or respond when you try to contact them through their chat service. I was suppose to have a tracking number in 3 to 5 days and I didn't get one till they shipped my part which was 7 to 10 days. I should have spent the extra $30 and got the part from the dealership. My part was suppose to be here between 1/13 and 1/17 and now it won't be here till 1/18.