GetOEMParts.comReviews of getoemparts.com

I tried to return a part. My inquiry fell on deaf ears. They don't have a phone number and don't respond to chats, email etc.

Have tried to cancel this order four times begining 10 minutes after it was placed. Thet sent it anyway. they do not respond to phone or emails

I ordered a part for the wrong door which is my mistake. It took forever getting to my house even though they make u pay for shipping. Then I go to return it, takes multiple emails, multiple tries to get an agent on there live chat before I can get a return started only for them to make me pay for the return as well. The shipping costs end up being more then my part alone with a lot of grief and bad communication from this website

I ordered my part took about 2 weeks then when my order came in i open the box to find my part to be broken looks like they dropped it and just put it in the box that way because in the bag i had pieces from one of the corners and vent just laying in there been trying to get a hold of them telephone number isnt working at this time its being worked on from the message on there and 5 emails and messages to the live thing with no response. So it seems the 4 star reviews are fake so buyer beware

Ordered 6/1 but not shipped until 6/7 and received 6/10. 2 plastic strips less than 1lb cost $59....Ok...but standard USPS shipping $17.87. Do math before you order.

I experienced exactly what others have recently reported - getting the parts I ordered after a long delay, then finding out that they were wrong (my mechanic's fault) but trying to contact anyone there for service has been futile - no response to repeated attempts by email, chat, phone - they even have a recorded message saying they don't take phone calls - even though there is a number on their website. I'm 515.00 in the hole at this point and cannot seem to be able to contact anyone. I'm going to my credit card company, the BBB, and will write more reviews until they make things right. I only put one star there as none was not an option. At least they did send the merchandise but get a big 0 for customer service! Update - after 2 1/2 months and another attempt to make contact, I heard back from them (Tasca of whom getoemparts is a parent company) and they gave me a return authorization number and I sent the parts back and was credited. I'll take them off my 'feces list' and consider ordering from them in the future but will bloody sure the part number are right as I had to eat the shipping both ways!

cannot contact OEM to find out why I have not received a part i ordered

I got the wrong part and no one has responded to my attempts to get this fixed. Please contact me so we can partner to fix this. Thanks