GetMyDriversReviews of getmydrivers.com

I tried to uninstall and it didn't work

awesome product for driver updating as a senior software developer l request it all my environment

brilliant software, however the fact that you can only use a key once ever, and that they nail you with a £15 per month charge you never signed up for leaves a horrible taste in your mouth. even the support staff don't know about it.

Having seen this software recommended by Iolo (I didn't know they were owned by the same company), I decided to give it a try. NOWHERE in anything I saw during sign-up was it mentioned that the $19+ price was a recurring monthly charge rather than a one-off price for the software. I realised the true situation when I noticed the repeat charge in second month. It does not take a genius to realise that $228 a year is ridiculous amount for a programme you might easily use only once or twice a year, an.d then only as a safety net to catch drivers not updated automatically by your system From the other reviews it would appear I was not the only purchaser in this situation. I have (of course) cancelled the service I have been a System Mechanic user since 2010 and am very disappointed with Iolo's behaviour and feel that the situation should be made much clearer by Iolo

Went several months before we noticed this monthly $19.95 charge on our credit card (my bad). Don't know how we got signed-up for this!!!! Cancelled on August 03 - however they would NOT credit any past charges -EVEN though we did NOT receive any benefit from this. On August 24, same $19.95 charge appeared AGAIN. Cancelled AGAIN and they said they would credit us. This is a HUGE RIP-OFF if you are not even aware of signing-up for the service!!!!

Somehow i was charged for 24/7 service that I didn't order, contacted Get My Drivers and "NO PROBLEM" it was cancelled and was sent email confirming cancellation of service, I appreciate the way my problem was handled, the gentleman was very courteous throughout the conversation.

Getmydrivers is an odd piece of software. I bought it ran it and was happy to get all my drivers updated. The question I now ask myself is why did I buy a product that I run every few month? How often do drivers get updated by the supplier anyway? The ~ $19.00 a month live support cost for this software is more than really, really expensive. If Tech support is free, what is live support all about? The product does what it says it will do, but I think, because of its' frequency of use characteristics, the product should be offered as a bonus when other IOLO software is purchased. My experiences when cancelling live support were a bit confusing but the warmware on the other end of the keyboard was polite. Your choice!!

Super hard to cancel, they keep giving you offers for keeping you in. Like just let us cancel for Christ sake. :(