GetmyboatReviews of getmyboat.com

Get My Boat was used for a company I'm on a list for as a Captain. They are a third party booking agent and have not paid the company nor have they paid me for over a month. I will be refusing any clients booked through Get My Boat, total scam. Basically just stole the money

Absolute SCAM booked a boat went back and fourth before booking , 1 min after I paid she messaged me and said she needs more money to book the boat , now I have to wait 4 days for a refund that’s even if I get one , DO NOT BOOK SCAM

Booked a boat for Saturday 5pm, paid in full (not just the deposit). On the day of the supposed trip, at noon, the boat manager cancelled the reservation, the alternatives were not provided neither by the manager NOR by getmyboat company and the birthday celebration gift to our friend was ruined. I would expect getmyboat to help customers and find an alternative in situations like this.

After waiting for 45 minutes and 3 phone calls to "24/7 support", Walter George emailed me the Captain's number. After 2 voicemails to Captain Andre Pilon, he finally calls back and says that he had no confirmation of my charter. I received 2 emails and a text message with complete details and my credit card had been charged in full 3 weeks prior. Captain said he could arrive in 30 minutes which put us at over an hour and a half of waiting. Horrible customer service and didn't appreciate the Captain telling me I had to listen. Choose another charter company.

Boat was not as advertised. Very sloppy handling of the charter details.

The Captain didnt know anything about the area - he rarely used to drive a boat so at the end it was a very bad experience

Terrible Experience with GetMyBoat and Anabela Our group of eight traveled from the U.S. to Cape Town, South Africa for the first time in December. I booked a yacht through the GetMyBoat app for a four-hour cruise on Sunday, December 21, starting at 1:00 PM. Anabela, a representative, assisted me via the app to secure the booking. While in South Africa on Monday, December 15, Anabela informed me that their annual inspection was scheduled for Friday, December 19, and they needed a certificate to set sail. She said she would confirm by Friday if the cruise could proceed. I thanked her for the update. Friday came and went without any communication. On Saturday, December 20, I messaged her twice via the app asking for an update—no response. Late that night, I received an email titled BOOKING CONFIRMED, stating our trip was confirmed for Sunday, December 21, with eight people. We were excited and scrambled to prepare. On Sunday, we booked two Ubers for the 1 hour 15-minute trip to the address listed (165 Beach Road). One Uber even stopped so we could pick up food, snacks, and alcohol. When we arrived, the address turned out to be a hotel with no further instructions. Confused, we started calling GetMyBoat support. Eventually, one person reached a representative, who apparently contacted Anabela. I then received a message from her apologizing for the lack of response and informing me they did not receive the certificate and would only get it Monday at lunch. She offered to reschedule or refund—at 1:15 PM on the day of our cruise. There was no empathy or acknowledgment of the inconvenience. Our entire Sunday was ruined, and we had to book two more Ubers back to our villa. We were leaving South Africa the next day, so rescheduling wasn’t an option. This experience wasted time, money, and a significant part of our trip. Horrible experience with Anabela and GetMyBoat. I would not recommend.

One of the worst boat rentals ever.First we booked this boat around a month ago so it didnt make sense for them to cancel LAST MINUTE.We arrived at the place and the man was around an hour or so late it was also my sisters sweet 16 so it was honestly very disappointing but probably one of the worst parts is that the man was visibly not mentally ok he lied to us about his name and he also kept acting super sarcastic and rude towards us even though HE WAS LATE.We then met with his coleague who also told us that he doenst trust this man and that hes not mentally ok 2.The man KÉVIN not jessy which he lied to us abt but anyway he also tried to scam us of 1000 to bring another boat even tho he didnt even refund the first one. I don’t think i have ever booked smt this bad and scary honestly im rlly glad we all made it of that situation safely i will never ever book from here ever again and neither will any of the 20 girls that came to celebrate my sisters bday they r all so glad they also made it out safely and to be honest i hope that,that man gets fired and investigateur because this should never happen especially on sm1’ s bday none the less a sweet 16teen.