GetmyboatReviews of getmyboat.com

I sent inquires to 3 different boats that were available and none of them ever reponded back to me, at all! Very frustrating when we are trying to plan a family trip. Boat owners are not reliable.

So I had 2 servicemen on leave and 3 childhood buddies and all they wanted was a pontoon boat trip. I booked it through getmyboat.com and found **2020 Top Award Best of Get My Boat, AND 2021 Super Owner...Initials BM!! Rented the boat through the app, payment confirmed for June 19, 2021 - perfect! 10 minutes later B himself calls me: "We just booked for that date/time, but we can take you out tomorrow for the same time" I said - It's Father's Day, are you sure? He said yes...it's a brand new boat, too! I was thrilled! It was a sunset trip, 4-8pm but that was ok - we were going! And on Father's Day!! Everything packed, 2:30pm I contact him and say we need the coordinates. At first he acts like he doesn't know what I'm talking about, but I remind him and he quickly snaps back and sends them but says "Well, it will be a little later, like 4:30pm or 4:45 because the first party took too long getting off the rafts. We complained a bit b/c why should that be our fault etc...but agreed it would still work. we were 10 minutes from the doct at around 3:20pm when the first notice - a pre-emptive strike on B’s page came in reading: Upset Customer, not our fault, tried to accommodate etc etc..What??? Then the second notice: BOOKING CANCELLED. He lied about the boat saying it had engine trouble and had to go back, he lied about the previous customers being late then he tried to tell me the app getmyboat.com got the booking wrong and it never got on his calender. Most Importantly: BY CANCELLING my trip - I AM NO LONGER ABLE TO WRITE A REVIEW - so he KEEPS his 5 star rating!!! BUYER BEWARE! The website will not take my calls or respond to emails. STAY AWAY!

Wish I could give 0 stars Boat reservation was canceled by owner 4 minutes before pick up App managers were no help in getting compensation They CLEARLY favor the supply side of this exchange Avoid at all costs