GetmyboatReviews of getmyboat.com

Very disappointing experience. We were supposed to meet at 1pm. We drove an hour there and had my whole family waiting at the dock. At 1:09 the boat owner cancelled without any explanation! When I called getmyboat.com, all they said was “sorry we will get you a refund”. Very nice and all but it ruined the day for us. How can a boat owner be allowed to cancel AFTER the start time???

As a boat owner and provider of my services through the get my boat app. I have to say my interactions with those at get my boat have been far from pleasing. Any concern ever voiced as one of their customers, get responded with arrogance and the angle of, if you don’t like it don’t use the app. Boat setter is where I’ll be posting my boat from now on. Along with utilizing my website. These guys don’t care about boat owners and without boat owners they have nothing. Response to their bogus response: This has nothing to do with any violations. There was only one time that someone requested info that wasn’t allowed and that I wasn’t aware of. You would never suspend an account over 1 violation and that happened years ago. So don’t pretend like that’s what this is about. I can gladly share Doug’s arrogant emails today if you would like? I was the number 1 rated/rented boat on GMB on the 2nd largest lake in DFW. Until I PERSONALLY requested to be removed today. This was after Doug the apparent “VP of sales” made multiple comments hinting towards the fact that they can just get rid of me if I don’t like the recent updates. Updates in which do not have boat owners best interest in mind. Concerns have been brought up multiple times about the fact that boat owners are only given the first name of the potential renter. We are expected to blindly put our boats on the water based on a first name. Then you recently added the instant book feature, where boat owners are expected again to put their boats on the water not knowing a thing about the people wanting to rent. Please tell me how that has boat owners and the risk they take in mind? Do you know how many 19-23 year olds wanting to rent my boat to drink and party on it?? Do you really think an instant booking feature is good idea in these scenarios? Absolutely not, but get my boat is only worried about revenue. The entire 3 years I’ve been on the platform change after change is made to create more revenue for themselves and more risk for the boat owner. The features they constantly add gives less info to the boat owner, more risk, and less criteria for renters to be vetted to make sure someone won’t be in danger. Please share the records you have of my “multiple” violations and then share my number of rentals, reviews, and top spot when anyone looks for a boat rental on the east side of Dallas. And then I’ll share Doug’s emails if you want to put it all out there. What a joke of a company/response. Do better GMB.

they first send a few emails declining your request then another email is sent showing that they have a boat to rent which will only cost $460 at the bottom of the quote there is a new breakdown of the actual cost that shows the cost as $1450 plus $200 for the captain what a complete scam

Terrible experience. Do not rent a luxury double decker yacht from JAY in Toronto. Horrible communication as he took days to respond and cancelled on us less than 1 hour before the departure time. We were all headed downtown. This probably meant he double booked or took a more expensive booking last minute. We had booked this service months in advance. Not reliable at all! Worst!

First time using the site and it was horrible. Been in contact through the site to arrange booking with owner. When I finally made a payment I didn’t realize the date was no longer available and the owner changed the date on me just a couple of minutes before the adjustment. I didn’t notice his messages and when I realized I wanted to request a refund and although it does say refunds do not return their service fee, I was hoping they would make an exception for an error I didn’t notice just right after payment. Of course they couldn’t because that it policy so they kept $600 from me for no service at all. Even would’ve understood even half back but whatever. What’s done is done. If I have to lose $600 to let everyone know to not bother booking in advance. Even if weather doesn’t work out and u want to cancel at least 5 days prior. They will still keep all the service fee. So don’t ever book unless you’re 200% sure.

The site is great. Never use the renter named Michael. He ripped us off and traded boats 4 times over 6 days. It was a waste of money and a hassle because of him.

We rented a boat from RORY biggest Unscrupulous tactics in a business. Tampa. Florida. Never ever do business with this guy. We paid up front for a 22 foot boat. He called us back said he can not be at the dock we booked and he can not get his boat that we rented out because his truck broke down. So he said he had a better boat and we could use that but had to drive 23 minutes out of our way and he said we could have it for the samre time 5-sunset. We originally rented for 4 hours. Then he texts us the bluetooth doesnt work. Text him back he calls says on phone,,,,, He stated that he would discount us for that. Hes a real piece of work. Run from getmyboat.com its filled with cons. Im very upset we waisted our time and familys time dealing with this horrible mess. Do not use RORY. We have requested a refund.. beyond unethical. If we do not recieve a full refund we are taking legality.

I am not in the least bit surprised that there are so many bad reviews on this pitiful outfit. This is my story,,, I had put in a search to rent a motorboat for an afternoon in South Padre Island. This was going to be the pinnacle of my family vacation. Upon renting the boat for 500 dollars I was instructed by GetMyBoat to get in touch with Frank Woeste the owner of the boat. I emailed him informing him that I had rented his boat on Monday July 18 in South Padre Island and asked him to send me the address of the Marina where the boat was docked. He sent me an address without the city or zip code,, just a street number ,,, I assumed since I had communicated to him that I rented his boat IN SOUTH PADRE that the address he answered me with was IN SOUTH PADRE. I was told by GetMyBoat that I would get additional instructions several days before July 18. Come July 17 I had never gotten any additional instructions . Still wanted to plan the big family outing for the next day. When I put the address that Frank Woeste sent me I was shocked to see that it was 7 hours away in Austin, Texas. I immediately called Frank Woeste to explain this dilemma to him and to see if I could get some kind of refund. He said yes but that I would have to call GetMyBoat because they were holding the money. Long story short I spent the next two hours of my vacation day on the phone speaking with various incompetent people from GetMyBoat. Holding on for 20 minutes,, getting disconnected...then finally getting someone else who claimed they had talked to Frank and that he refused the refund and there was nothing I could do . At this point I texted Frank Woeste to communicate my utter disappointment and to ask if he would at least agree to a partial refund or possibly extending a credit for me to use his boat at a future date if I was going to be in the Austin area. He completely ignored me. I believe the last person I spoke with at GetMyBoat was Katherine Varges ( she was at the top of the chain of command ) She said it was my fault because I should have checked the address the second he sent it to me. Like I said I had communicated to Frank that I was looking forward to using his boat In South Padre and he responded with a partial address. In hindsight I wish I had checked it right away and not assumed that Frank and GetMyBoat where being truthful. As a last resort I decided to get in touch with some peeps I know in Austin to see if they wanted to use the boat since it was paid for and I had no chance of even a partial refund. Katherine made it clear that to do so I would have to confirm the change with Frank. When I texted him one last time with this last second solution .. He still ignored me. He had gotten my hard earned 500 dollars and that is all that mattered to him. Both Frank Woeste as well as GetMyBoat should be ashamed of themselves..