MeowSuppsReviews of getmeowsupps.com

MeowSupps absolutely disgusted by the behaviour of this business. Despite me telling them on 24/09/26 about our beloved cat passing away they still sent the repeat subscription taurine out to us although it has not yet arrived and i’m sure they could have easily cancelled the order from their end back in September. They insist they will only give a partial refund despite the fact that they were informed early enough to prevent this situation. They’re causing us undue stress during a very difficult time and all because of money! Shame on you. #meowsupps #disgraceful

I ordered this without any understanding that it was a subscription. I now am unable to cancel my subscription and my cat has sadly passed away. This is adding further upset as I just found out today I’d subscribed. Also impossible to cancel via website or email. Really disappointed with the customer service.

Not hapoy with delivery time at all, when I ordered on the site it states quick delivery! I then found reviews, yes my issue for not checking 1st saying product comes over from China so I contacted you to cancel my order and subscription within an hour to be told I could cancel the order as already been dispatched!

Bought product but had to throw away. Cat would not touch food when used. Then found the company had without my knowledge or consent set up a repeat supply and direct debit. Its a con. Don't trust them.When I cancelled they claimed it was too late to stop order being delivered. Its a con. Don't trust them. If you make one order they sign you up for regular deliveries without permission or authority.

I did not realise there was a re-order on it.I have done this by mistake. I have read reviews on this & they are not good. My cat will not touch it so no point re-ordering it, so not happy with mieow

If your order from these they automatically create a subscription and there is no way to cancel it online. I have messaged them and hope they will cancel it. Avoid

I'll try and be concise - MeowSupps are simply NOT TO BE TRUSTED. I speak as a someone with 30years experience working for major Uk retail brands with significant product buying and supply chain experience. They say they are # UK based no 1 , Vet approved, Taurine supplier - whilst I can't comment on the actual taurine , in a multitude of back and forth email communications with me, they assert returns have to be sent at customers cost internationally but refuse to state where internationally, despite them also claiming they are a "UK BASED COMPANY" # They offer a "90-Day Guarantee 👎 blatantly UNTRUE in my experience. Here's what they promise on Instagram :- "We're so confident MeowSupps will work for your cat that we'll take all the risk. Try it for 90 days. If your cat doesn't show noticeable improvements, simply email us at (their email address) and we'll refund your full purchase. No need to return the jar. No questions asked. That's how much we believe in what's inside." This is their Instagram promise also repeated on website. This how they operate - they refused to send me a return label and full refund on unopened unused mistakenly ordered product. They started trying to offer 30% then 50% then 60% and finally 80% refund. # They refuse to explain their failure to honour their own returns and refund promise # They refuse to explain or give details of returns address despite the product having a UK ROYAL MAIL prepaid postage label on it with a return address of Hounslow. Dreadful company - Charlotte cuts and pastes the same reply despite the questions being asked ..if a Charlotte exists at all - I suspect not. STAY CLEAR Addendum: in reaction to your meaningless response below;- The facts I state above are indisputable - I've taken up enough time and dozens of emails in exchange from you to prove my statements. VISA and my bank also agree after a full review of all the evidence I collected - I have now a full refund NOT from you but via DISPUTE VISA CHARGEBACK. I'd urge anyone else experiencing the same or similar to me to contact their bank and raise a dispute against this dreadful company .

I ordered 3 tubs of the product on the 12th September and they still haven't arrived, today being the 27th September! I asked for updates and all I get is "your order is on it's way, thank you for your patience"!! I've told them that I want to cancel my order and receive a full refund, but this doesn't seem to be possible! I just get told by Charlotte @meowsupps, that she's monitoring my order and it's on it's way. I have no faith in the company or their products!! I will not be risking it on any of my 10 cats!! I am fuming 😤