Lee A.
Good product if you are fortunate…
Good product if you are fortunate enough to receive it. I placed an order on April 10, 2024 for a beanie and a hoodie. I received the beanie but have as yet to receive the hoodie which was $349.00. (there was no mention of a back order or pre order when I placed the order for the hoodie) It's hard to get in touch with this co. or to get something other than a stock reply. I used to have a tracking number, then that disappeared now the tracking lists as "delivered", meaning the beanie, but no mention any longer of the hoodie for which I was charged $349. I wouldn't feel comfortable ordering from this company again. I'm editing my review because they did respond and said the hoodie would ship in 1-2 days and apologized for the misunderstanding that this was a pre-order and not in stock. I always look for that and did not see pre-order. At any rate, like I said, good product, just double check you are not ordering a back ordered or pre-order item if you don't want a long wait.
Response from HAVNJul 16, 2024
Hi Lee Ann - thank you so much for the review! As a small business, these are improvements that are super important to us to hear from our customers and we appreciate the honest feedback. We continue to actively work on improving our communications around pre-ordered products and have taken this back to the team to ensure we can plug any holes from your experience.



