HAVNReviews of getlambs.com

Response from HAVNJan 26, 2026

It is great to hear your sleep quality improved in just a week—that is the WaveStopper™ technology doing its job. However, we want you to feel good wearing it, too. Since we design for maximum coverage to ensure protection, the "one size" can sometimes feel loose depending on head profile. If the fit makes you unlikely to keep using it, please email [email protected]. We can arrange a return or discuss if our Cap might be a better fit for your needs.

Response from HAVNJan 13, 2026

Hi Bradley — thanks for flagging this. We just processed a new shipment for your hoodie to replace the lost package. You’ll receive updated tracking shortly.

Response from HAVNJan 26, 2026

You have been refunded, but if you are ever open to trying us again in the future, please email us at [email protected] so we can personally ensure a flawless experience.

Response from HAVNDec 27, 2025

We’re sorry for the frustration — we understand how upsetting this is. After checking our system, we’re unable to find any order under your name. That usually means the order may have been placed under a different name, or directly through PayPal without being completed on our site. Please contact us at [email protected], our support team will investigate immediately and resolve this as fast as possible.

Response from HAVNDec 23, 2025

Hi AG, We’re truly sorry for this experience, especially with this being a Christmas gift. We understand how frustrating and stressful this is. To be fully transparent: once an order leaves our warehouse, delivery is handled by the carrier, and in this case they marked the shipment as undeliverable/lost, which is unfortunately outside of our direct control. That said, this is not your problem — it’s ours to fix. Our team has now followed up with the carrier to prioritize delivery and confirm timing. If the replacement no longer works for you due to the holidays, we completely understand and are happy to process a full refund instead. just let us know what you prefer and we’ll act right away. We appreciate your patience and want to make this right, one way or another. — The HAVN Team

Response from HAVNDec 23, 2025

Hi there — thanks for sharing this, and for the thoughtful approach. Quick note on the phone test you mentioned: our beanies are designed to reduce EMF exposure to the head, not fully block cellular signal when a phone is placed inside. Signal strength depends on phone model, network, and surrounding environment, so that test can be misleading. The best way to assess impact is exactly what you’re doing now — with an EMF meter or real-world use over a few days, especially during sleep or long screen time. Many customers report clearer mornings, reduced brain fog, and more restful sleep over time. We’d genuinely love to hear how your experiment goes. Thanks again for giving HAVN a try and keeping an open, curious mind.

Response from HAVNDec 23, 2025

Your order was impacted by a blanket backorder, but we should have shipped the available items immediately once you asked and communicated clearly. We didn’t, and that’s on us. Your case is now escalated for immediate resolution. We’ll contact you directly to either ship everything with priority or process a full refund, depending on your preference. Thank you for flagging this — we’re fixing it now.

Response from HAVNDec 23, 2025

Love hearing this — thank you for coming back for a second beanie 🙌 The lightweight version was designed exactly for that: same protection, less bulk, all-day comfort. Glad shipping and communication were spot on this time too. Appreciate you taking the time to share your experience and run your own tests. Thanks for trusting HAVN.