GetidaGetida is the global leader in Amazon FBA auditing and reimbursement solutions for sellers worldwide. We make sure you are optimized for maximum profitability by finding and securing more FBA discrepancies, so you get more refunds more quickly. We’ve helped tens of thousands of Amazon sellers reimagine reimbursements as an additional revenue stream to reinvest in their business' growth. Our sellers see 166% more in Amazon FBA recovery than those who don't use Getida. Our technology digs deep, auditing tens of billions of dollars in FBA transactions daily. Combined with an expert claims team of former Amazonians, you're guaranteed the reconciliation of more FBA discrepancies and successful claim resolutions. A trusted partner in Amazon's Selling Partner Appstore and member of the exclusive Amazon Emerald Program, Getida ensures that finding and filing claims has never been easier — and FBA reimbursements have never had more impact. With Getida, it's more than money back — it's the way forward.
Getida (getida.com) has 7 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 6 reviews with 1 star · Clear filters
Adam P.
AVOID! I was connected with them for years. Policy change with no notice, no response to any inquiries. Three messages now for over a month were sent them and their chat, and they WILL NOT respond. Either they're out of business or they are scammers. Either way, I would avoid them at all cost. Listen to the other reviews!
Nicky T.
If Amazon loses your stock, Getida will swiftly get Amazon to reimburse you for it and take their 25% commission. Feels like a win right? Wrong. Most of the time Amazon will find your missing stock and reverse the reimbursement. Will Getida reverse their commission? No! They claim super fast to take advantage of this and Amazon find most lost stock. So in the end, you're losing not winning. Would be a great tool if not for this, but this is major.
Erik R.
I asked them why do I need their service, and they were not able to respond. Later, I found that Amazon started doing what they are doing automatically - no need to pay 25%. Also, they will take 25% of the reimbursement, but if Amazon later finds the lost inventory, I think they will not give you anything back.
L C.
We joined Getida when they promoted a $400 credit against invoices, only to find they’ve now quietly removed that offer with no warning. To make matters worse, they’ve introduced a minimum $50 charge if the invoice is under that amount. This means if they recover a small amount for you, you’re still forced to pay $50 – completely unfair and nowhere near what was originally agreed. It feels like a bait-and-switch: attract customers with a generous credit, then strip it away and add hidden fees. Absolutely disgusting service. Avoid at all costs.
CmH
Have covertly added a "service fee" this month, which equates to about 5 times what they managed to reclaim from Amazon. Total joke of a company, I'd avoid!
Eric C.
Worst support ever. Very slow when it comes to create cases before the expiry dates. Lack of communication. Too expensive (25% fee) for a poor service. I do not recommend.