FurLife™Reviews of getfurlife.com

Response from FurLife™Apr 25, 2024

Hello Stacey, Thank you for taking the time to share your experience with our collars. We're very sorry to hear that you’ve been dealing with ticks despite using our product, and we understand your concerns about tick-borne illnesses, especially as the warmer months approach. Given the issues you’ve experienced, we would appreciate the opportunity to discuss this further and explore ways to assist you. Please reach out to us directly at [email protected] so we can look into your case and see what can be done regarding a satisfactory resolution. We value your satisfaction and the health of your pets, and we are here to help. Thank you again for your feedback, and we look forward to hearing from you to resolve this matter. Kind regards Emily

Response from FurLife™Apr 25, 2024

Hello Carol, Thank you for taking the time to share your feedback. We're sorry to hear that the product did not meet your expectations in terms of longevity. We aim to ensure all our customers are satisfied with the effectiveness of our products, and we take your concerns seriously. To better assist you and resolve this issue, could you please contact us directly with more information about your specific experience? You can reach us at [email protected]. Once we understand more about the problem, we will do our best to help you out. Thank you for bringing this to our attention, and we look forward to hearing from you soon to address your concerns effectively. Kind regards Emily

Response from FurLife™Apr 25, 2024

Hello Carolyn, Thank you for sharing your experience, and we're truly sorry to hear that the collar did not meet your expectations for your long-haired dog. We're committed to improving our products and your feedback is crucial in this process. We would like to learn more about your specific situation to see how we can make things right. Please contact us at [email protected] so we can discuss a potential solution or alternative that might work better for your dog. Again, we apologize for any inconvenience this has caused, and we look forward to the opportunity to address your concerns directly. Kind regards Emily