Sabrina H.
Julia cleared up my questions…
Julia cleared up my questions immediately with politeness and grace, and it was appreciated

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing4,791 approved reviews, newest moderated first
Sabrina H.
Julia cleared up my questions immediately with politeness and grace, and it was appreciated
Steven S.
Julia was fantastic with her customer service in resolving my problem. Thank you so much for the great service. 😀
Kate
I had a small problem and Julia was happy to help. The product is working well on my active golden , Dolly. I love that it is a natural solution to fleas, they seem to be gone once she started wearing the collar. thanks again Kate
Karon G.
I purchased 3 furlife flea collars for 3 dogs. They have been wearing these for several weeks. They absolutely Do Not work. This is a waste of money, time, and additional costs in obtaining additional assistance. I would not purchase these collars
Response from FurLife™Jul 27, 2026
Thank you for taking the time to share your experience. We're sorry to hear that our flea collars did not meet your expectations, and we understand how frustrating it is when you're trying to protect all three of your dogs. While many customers have positive results with our collars, we recognize that effectiveness can vary depending on factors such as the pet's environment, the severity of the flea infestation, and individual circumstances. It's disappointing to hear that the collars didn't provide the results you expected. We'd appreciate the opportunity to learn more about your experience and see how we can help. Please contact our support team at [email protected] with your order details so we can review your case and work toward a suitable solution. Thank you again for your feedback. We truly value hearing from our customers, as it helps us continue improving both our products and the support we provide.
Kelly K.
Our FurLife collar was defective within the first month. I contacted customer service and after sending pics Julia, Patrick, and Mat made sure we were taken care of within 24 hrs. We are awaiting a replacement to ship and I look forward to working with this company again in the future. Thank you for your great service.
Debra H.
The product worked for about two months. I contacted the company to verify that it was supposed to last 12 months. At 3 months I had to resort to a topical application of flea medicine, following that I reverted to the internal chemicals through oral medications. Their return policy allows for only 30 days - much too inadequate for a product purported to last 12 months.
Response from FurLife™Jul 29, 2026
Thank you for sharing your experience. We're sorry to hear that the collar didn't last as long as you expected. While our collars are designed to provide protection for up to 12 months, the actual duration can vary depending on factors such as your pet's environment, the level of flea and tick exposure, and individual differences. We understand how disappointing it is to have to switch to another flea treatment after only a few months. We also appreciate your comments about our return policy. We understand why you feel that a shorter return window can be frustrating for a product that's intended to provide long-term protection, and we'll make sure your feedback is shared with our team. We'd really like the chance to look into your order and see what may have happened. Please reach out to us at [email protected], and we'll be happy to review your case and see how we can help. Thank you again for your honest feedback. We truly appreciate it and hope we'll have the opportunity to make things right.
Delores H.
I purchased two FurLife pendants. They didn’t work and was damaged. I was asked to present pictures, I did. Email correspondences with JeAnne and Julia through the evening and night was a wonderful experience. The responses were prompt, professional and helpful. My problem was solved to my satisfaction. I was very impressed by the promptness of the solution and the care of which it was done. PLEASE, THANK YOU JEANNE and JULIA…. Well done.
Susan W.
My order was damaged in shipping. I send a text to Support and Julia answered me within a few hours. She made arrangements to ship out a replacement order immediately. I’m very happy with the service and the product. 😁❤️