carolyn M.
Within 2 weeks of wearing this product
Within 2 weeks of wearing this product, our dog had 2 to 3 ticks under the collar every day. That is definitely not 8 months of protection.
Response from FurLife™Jul 27, 2025
Thank you for sharing your experience, and we’re very sorry to hear about this. Our collars are designed to provide up to 8 months of protection as a natural repellent, meaning they help deter fleas and ticks but do not kill them on contact. In areas with high tick populations, it’s still possible for ticks to attach, which is why we always recommend checking your dog regularly, especially under the collar area, after outdoor activities. We understand how frustrating it must be to find ticks so soon after starting use, and we appreciate you bringing this to our attention. Please contact us at [email protected] with your order details so we can review your case and work toward a resolution for you. Your pet’s health and comfort are our top priority, and your feedback helps us continue to improve our products.


