FurLife™Reviews of getfurlife.com

Response from FurLife™Jul 27, 2025

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the issues you’ve had. Our collars are designed to provide up to 8 months of protection as a repellent, helping to keep fleas and ticks away. However, in cases of heavy infestations or in environments with high flea populations, additional treatments (like home and yard flea control or veterinary-prescribed preventatives) may be necessary. We completely understand how upsetting it must be to see your dogs uncomfortable despite using the collar. We also want to apologize if our product didn’t meet your expectations — your pets’ health and comfort are our top priority. Please reach out to us at [email protected] with your order details so we can review your case and work toward a fair resolution for you. Your feedback is invaluable in helping us improve, and we wish your fur babies a quick recovery and relief from the fleas.

Response from FurLife™Jul 27, 2025

Thank you for sharing your detailed feedback, and we’re truly sorry to hear that the pendants didn’t meet your expectations this time. We’re glad to hear that the wrap-around collars worked well for your dogs previously, but we completely understand your disappointment with the pendants — especially with the oil inserts coming loose and the protection not lasting as long as you’d hoped. Our pendants are designed as natural repellents and can work well for everyday use, but in high‑exposure environments like country walks, they may not provide the same level of coverage as the full collars. We also want to apologize for the issue with the oil inserts coming out. That’s certainly not the experience we want our customers to have, and we’ll be reviewing this with our production team to improve the design. Please reach out to us at [email protected] with your order details so we can review your case and work on a resolution. We appreciate your honest feedback — it helps us make our products better for all pets, especially those with sensitivities like your pup. Thank you again for sharing your experience, and we’re glad to hear the collars worked well for you in the past.

Response from FurLife™Jul 27, 2025

Thank you for sharing your experience, and we’re truly sorry to hear what you and your pups have been through. Our collars are designed as natural repellents that provide up to 8 months of protection, but in environments with heavy flea activity, additional measures (like home and yard treatments or veterinary-prescribed preventatives) may sometimes be necessary. We completely understand how upsetting it must be to see your dogs uncomfortable, especially when you chose our product as a safer, natural option. We also want to sincerely apologize for the lack of response you experienced when trying to reach us. That is not the level of service we aim to provide, and we will be looking into why your inquiries went unanswered. Please contact us directly at [email protected] with your order details so we can prioritize your case and work toward a fair resolution. Your feedback is very important to us, and we appreciate you bringing this to our attention so we can do better. We hope your pups are feeling more comfortable soon and thank you for giving our product a try.