FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Robyn B.
Furlife is amazing! We lost our sweet Molly two days ago at 5 years old. We are totally devastated. I messaged Furlife to see how to return the product. Julia kindly said we are refunding the full charge and you just keep it and donate it somewhere. In this world, that act of kindness made my day! I highly recommend any company that still shows customer service!
B C.
Horrible!! My dog had a very bad allergic reaction. the sent was so strong my eyes were watering I was sneezing. my other 2 didn't have as bad as a reaction but still had to pull a Tick off one of my females. I personally think this is a scam just like the pet lab.. they WONT take it back OR REFUND YOU!! its impossible to get in contact with a real person!
Response from FurLife™May 1, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear about the reaction your dog had and understand how upsetting and concerning this must have been. The safety and well-being of pets is our top priority. While our collars are made with natural ingredients, some dogs can have individual sensitivities to certain components. In situations like this, we always recommend discontinuing use immediately and consulting with your veterinarian to ensure your dog’s safety. We also understand your concern regarding the strong scent. Our collars contain natural oils, which can be quite potent when first opened, and we recognize that this can be overwhelming for both pets and owners in some cases. Regarding tick protection, while our collars are designed to help repel pests, no product can guarantee 100% effectiveness in every environment. We’re especially sorry to hear about your experience trying to reach our support team, as this is not the level of service we aim to provide. We would really like the opportunity to review your case and assist you further. Please contact us directly at [email protected], and our team will prioritize your case. Your feedback is very important to us, and we are committed to improving both our products and customer experience.
Michelle
Roy and julia responded to my email quickly and read my concerns about the pods and made it right.keep you the awesome costumer service Roy and Julia.
Sunny C.
After placing an accidental order, Mat from Customer Service helped to cancel and refund it so quickly! Thank you for your quick help Mat
Megan S.
Roy and Glisson answered all questions honestly and quick! I find it harder to receive and feel true genuine customer service lately! Roy and Glisson definitely offered that! I needed help with a natural tick remedy to go with medicated, they answered in full detail in a friendly manner! :)
zaksinalgmail.com
I received only one tick/flea pendant when I ordered 2. JeAnn and Mat took care of it immediately and sent a second pendant. Thanks for such a quick response. My dogs have been safe from ticks and fleas the past 2 yrs! Becky
WB
Thank you Glisson for your prompt and thorough information. Ella aka Pumpernickle will be free of critters this year. I really appreciate your response. 🐾
Angie G.
Thank you for helping with my order JeAnne and Glisson ! Hope my dogs are flea and tick free these next 12 months. We used your collars last year and were pleased. Thank you !
