Kristi W.
Julia & JeAnne were very helpful &…
Julia & JeAnne were very helpful & solved my issue.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kristi W.
Julia & JeAnne were very helpful & solved my issue.
Michelle
Julia thank you so much for your quick response of my broke medallion. You rock
Yolanda J.
I purchased the collar and within a few days I noticed my dog itching constantly. She is not a dog that deals with itching or irritation so I knew something was off. I waited a few more days to see if it would calm down but I sit got much worse to the point where she made her skin bleed from itching so much. I reached out to the company for a refund today and I am hoping they honor their 30 day money back guarantee. I will update the post if the try to neglect their promise.
Response from FurLife™May 11, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear that your dog developed irritation while wearing the collar, and we completely understand your concern. Although our collars are made with natural ingredients and are safe for most pets, some dogs may experience sensitivities to certain essential oils or active ingredients. We recommend removing the collar immediately and allowing your dog’s skin time to heal. If the irritation continues or appears severe, we encourage consulting your veterinarian for further guidance. We also understand the importance of standing behind our policies and appreciate you reaching out regarding the 30-day money-back guarantee. Please contact our support team directly at [email protected] so we can look into your case further and work with you toward a resolution. Your feedback is important to us and helps us continue improving both our products and customer experience.
Barb
What an amazing company!! One of my dog collar pendants broke and they had one being shipped out for free on the same day I wrote them before I even got a response!! Crazy awesome customer service. I wanted these for my dogs and cats because I don’t like giving them Heartguard and flea meds. Too many complications with them. This makes life so much easier for me and my lil fur kids!! Thank you FurLife!!
Brian
A product I purchased from FurLife broke shortly after putting it to use I contacted Customer Service at FurLife and told them what had happened. Julia immediately reached out to me with a resolution which was very fair. Julia was very professional, and it was a pleasure having her address my issue. I’m very pleased with Julia and FurLife for assisting me!
Seahorse D.
JeAnne and Julia took the time to listen to my issue and try to understand the situation I explained. They went above and beyond my expectations and came up with a solution and promptly took action. I truly appreciate real customer service! Thank you FurLife!
Jen D.
Patrick helped update my order when I accidentally ordered the wrong product. He was efficient and friendly!
Susan W.
Great customer service! Quick response! 5 stars! Julia was very professional.