GetFPVReviews of getfpv.com

great experience with the customer service. even if an occasional hickup occurs- the guys at get fpv proved to be reponsive, friendly and always ready to walk the extra mile to make it right.

Of all the fpv stores, this one is at the TOP! Seriously, these guy know whats up. Been ordering for going on 3 years now. Never a problem. Excellent service, and will work with you. How any store should be, really.

I wrote a review of this company back in 2020. last week I needed a new mini stack, getfpv was the only place that had the one I wanted. I ordered it, got it quickly, but when I went to flash the firmware, there was no firmware listed for that fc on betaflight. The video on the product page said to be sure to flash the firmware before using, or you will have problems. So, I tried to contact getfpv. Emailed them, waited a week, nothing. Tried calling at 2:30 in the afternoon on a Monday, got a message saying that their phone support was disabled. So, they won't return an email, and they've disabled their phone support. I guess that's just like saying "we got your money, now it's your problem". I thought that after 2 years they might have cleaned up their act, but nope, they're just as rotten as they ever were. So, buying from them was my mistake, I should have known better. I won't buy anything from them ever again.

I've seen the complaints but I haven't had a bad experience yet myself. ONE item I purchased (out of many) was defective, I let them know, and they immediately sent a replacement while telling me to keep the defective item (not worth shipping back). GetFPV is my second-favorite store for FPV items. Free shipping over $80 is kind of a high limit unless you're buying something big.

So I had an initially positive experience with the team at getFPV but after placing my order their system decided to arbitrarily flag my purchase and rather than contact me getFPV just canceled my order. Canceling the order wouldn't be such an issue but because of this my order then contained items that would be backordered (items that weren't backordered before them canceling my order). I would highly recommend not dealing with this company; its not really worth wasting your time.

Ordered the diatone MXC 349 HD and when it came it had no manual or tools to assemble the props. Had to resort to Google and YouTube to figure out how to use it and buy tools on Amazon. Will not be buying from them again.

Worst customer service I've ever had. They truly do no care at all on multiple levels. All forms of contact are either useless or a complete joke. I got scammed into paying return shipping on an item that shouldn't have been sent to me. EDIT: They are now just ignoring my emails and leaving me stranded with no method of returning the item I purchased. I've filed a dispute with my bank since they are not following up on their duties.

I order from Getfpv all the time. I recently ordered a RTF bundlle(w/goggles). The quad would not arm, I had to change settings in order for it to work. I have contacted them several times with no response. I just spent well over $1000 on a RTF and it wouldn't fly. I have never had an issue with Getfpv in the past, but the this is unacceptable. If I knew nothing about quads, I would have spent all that on a "READY TO FLY" only to have it sitting there for almost a week, with no response from the seller. I will never buy from Getfpv again.