GetFPVReviews of getfpv.com

I spent nearly $1,000 at GetFPV last month, but their customer service has guaranteed I will never shop with them again. I purchased a micro drone that had the entire U.FL antenna base shear completely off the flight controller after a minor 7-foot drop triggered by a signal failsafe. Since I owned the drone for less than 30 days, I reached out regarding a manufacturing defect, as a component should not snap off the board from such a low-impact fall. I dealt with a support rep named Harold, who rigidly classified this as a "crash" to completely void the 30-day warranty, offering a negligible 10% discount on a replacement part instead. What makes this a 1-star experience is Harold's subsequent behavior. The manufacturer's representative was CC’d on the email thread and was open to discussing a solution. Instead of facilitating help, Harold abruptly closed the ticket and explicitly typed "@anthony, please disregard" to the manufacturer's rep in an incredibly unprofessional attempt to shut down the conversation and actively block me from getting assistance. GetFPV is happy to take your money, but if you experience a hardware failure, their support team will not only deny your claim but will try to stop the manufacturer from helping you. Buy your FPV gear somewhere else.

Ordered deep space seeker35 and came with non functioning video and not working front motor. They pass me off to deepspace and got nothing done then they blamed the motor broken on me eventhough I couldn't even fly it with the non functioning video...frame seems to be good do i guess ill build my own.... I recommend others go elsewhere

I ordered a very simple order for local pickup, got confirmation, traveled an hour to pick it up, followed the instructions and texted my info. Waited. Waited. After a while I saw a guy sprawled on a picnic table outside their office, so l asked about it. He said it's in a box and we can't get it until next week... in a different city. So they have time to lay around on tables, but not to get one object out of a box to fulfill their obligation. I don't recommend these lazy clowns to anyone. I wouldn't trust the people I saw slouching around there to assemble a toilet paper holder, let alone a drone.

It’s a scam. I placed an order: the dark patterns on their website included a countdown timer that said I’d get same-day shipping if I ordered before the timer ran out. I ordered. The order didn’t ship until the following week (three business days later). On top of that, there was a pop up that said if I signed up for the email list, I’d get 5% off the order, so I provided it. A second popup offered another 5% if I provided a phone number for texts. I got neither discounts after providing my information both times. When I contacted support, they refused to address the discount issue or fraudulent same-day shipping claims, instead they just told me several days later that my order had finally shipped. That was today. If they don’t apply the discount at the very minimum before the package arrives, I’m planning to just refuse it and buy elsewhere.

I was not a customer and have no relation to their website or anything. Once messaged a support with the question, and my email address got piled with their marketing cr*p spamming almost every day.

I received two defective DJI cameras. The seller doesn't care. The product is from China and is of inferior quality. Ich habe 2 defekte DJI Kameras erhalten. Der Verkäufer interessiert es nicht. Die Ware kommt aus China und ist minderwertig

Ordered around 2100 usd worth of beginner fpv gear, two of the items were back-ordered with an estimate of 2 weeks to restock. I waited 2 weeks, and asked for a status update. Now the wait time was an additional 4-6 weeks. They would not ship a partial order, when i asked in an email if they could ship a partial order (while offering to pay an additional shipping charge if it was needed), they abruptly decided to cancel my order and let me "start over". So those funds got held for 2 days, during which time the goggles I had ordered sold out. At this point I was done, and then i noticed my refund was 125$ short. They were actually going to try and keep the shipping insurance i paid extra for, for an order that never shipped. Another phone call and email, and I did get the shipping insurance charge back, but I would never do business with this company, nor would I suggest them to anyone. I spent that 2100 over at pyrodrone instead. I was gonna use rdq but apparently they're owned by the same crap company as getfpv.

I never want to use this site again. Customer service is terrible. This is the worst FPV website I have ever seen. It’s been 6 days, and they still refuse to ship my order. No one responds to messages. They don’t care about customers, only about the money. I do not recommend this site to anyone. I am now turning to PayPal to try and get my money back. Thank you Getfpv well done, you must be proud of your service.