GetfloorsonlineReviews of getfloorsonline.com

Chris was amazing from beginning to end. He completed my dream project that I have invisioned for 10 years but couldn't afford. He saved me almost 30% from the other quotes I received locally. Customer service was also great. The product was on back order (as I was told) but the they followed up with me throughout the process and it was delivered a week earlier. I couldn't of asked for a better experience. My total purchase with them was $21,874.27. Chris I will pass your information to anyone I know looking for flooring. I highly recommend

I ordered over $6000 in flooring. When it arrived and inspected within the time period the company suggested I found that over 75% of the individual boxes were damaged. Then when I opened a box and looked at the flooring itself it was completely the wrong color. It was supposed to be a light brown, but was more like post it note yellow. After following all their recommendations to file a claim they closed the claim. After reaching out to them again they reopened the case asking for more documentation of the damage and issues, which I did. Only for them to stop responding to my emails. This now going on two months and still no resolution. I even asked to have them just replace with the right color and they would not respond back. This is so frustrating.

DO NOT buy products from this company. I bought 60 boxes of engineered hardwood, and some of the boxes arrived damaged, which was very noticeable from the moment it was delivery. Delivery man was very clear that I had 72h to report any issues and open a claim. I reported an issue about 15min after the product was delivered. My claim was denied, neither the product company or the delivery company want to take responsibility for the damage, so it becomes a buyer problem.

Daniel went above and beyond to find this flooring for me as you no longer had in stock. He walked me through all the steps and I'm very grateful. Thank you so much. I'm a happy customer

Daniel was such a huge help to me! He was able to find me a great product and save me a ton of $ compared to what the brick and mortar stores could offer me. Highly recommend getfloorsonline!!

I was very happy with Alicia professionalism. I have talked to multiple flooring companies today and Get floorsOnline was head over heels better than any other. It was refreshing to deal with such a great customer service oriented operation.

The rep, chris cort was extremely efficient- quick service and very attentive to my needs! Can't ask for better service!

Shannon was absolutely amazing throughout the entire process of getting my new floors from getfloorsonline. From the very beginning, he was patient, knowledgeable, and incredibly helpful. He took the time to answer all my questions, guided me through every step, and made sure I felt confident in my choices. His customer service went above and beyond and made what could have been a stressful experience feel smooth and easy. If you’re looking for great service and someone who truly cares about helping you, I highly recommend working with Shannon!