FindsterReviews of getfindster.com

I thought this was a great idea when I first heard about it which made me decide to buy it. I’m glad that it turned out so well! Congratulations on a great product! Greetings from Pat the Poodle and me

SECOND UPDATE: Findster refunded me the 2 months’ Findster Care fees they had taken from my Paypal account. I have to say that in a very short period they have dealt with my issue, changed their policy and rectified the position. I have therefore changed my review score to reflect the fact that I like this product and am satisfied with the response received. If you use Findster properly it works - we have lots of rescue dogs and cats on our farm as we run a rescue charity. The secret is to ensure you are disciplined hitting start and end walk to get the most out of the battery. Performance is good if you’re patient and remember that it’s GPS based so, like your sat nav there are limitations; it isn’t going to perform indoors! UPDATE: Findster emailed me yesterday to tell me that they had changed the way they sell Findster Care at checkout. They no longer commence charging for this service on activation but provide a 30 day free trial. However, when you checkout it appears that you are still authorising Findster to take money from your account monthly after 30 days, unless you cancel the service. We would prefer to see an opt in option via the App rather than a need to opt out of a pre-authorised monthly debit if you don’t want Findster Care. We have often recommended this product but won’t again until we see what happens when one of our clients buys one. For now, we still think it’s a good product but beware of this charge. If you’re willing to pay a monthly fee then look at a product which uses the mobile phone network to augment Findster’s GPS technology. ORIGINAL REVIEW: I like this product. It’s the second one I’ve bought. We run an animal rescue charity on a large farm and some of our little friends need tracking when they first arrive. The first Findster worked well for almost 2 years. It had a hard life and eventually the battery life started to drop off. However, we got good value in my opinion and it came to our aid on several worrying occasions. So we bought a second unit with three tags in May. All was going well when we noticed we were getting charged £3.99 a month for Findster Care; basically a virtual (maybe actual?) vet with whom you can have online chats. Ok, but we didn’t need that as we have our own vets. We didn’t even realise we had paid for it until we went back to have a look at Findster’s selling platform. Wow! Talk about naughty! Emblazoned all over the Findster brand is the expression “No monthly fees”. It’s repeated everywhere....and when you go to buy the product it says “Findster Care £0.00”. Frankly I looked no further. Straight purchase, no monthly fees. Easy! Wrong! In the lightest, smallest font it actually says “£3.99 per month until cancelled” or something similar. In the UK the prominence of terms is governed by the Consumer Rights Act 2015. The CMA’s guidance on the Act suggests the deceitful way Findster has included this term is unlawful. I’m not going to get too cross about £7.98. But in the UK we prefer honesty over sharp practice. The system works well for us but we shall be putting up posters in a number of clinics from tomorrow highlighting this dishonest behaviour. Here in the UK almost all vets will give you advice over the phone without charge. And these are the vets that keep the files on your pets rather than someone who has never seen them.

Really happy with it so far, been easy to set up and use, gps has worked very well even in our spotty phone signal area we walk sometimes. Only dislike is the size of it, for my small terrier its chunky and a pain, its light but large and there is no sma dog option for smaller. Her lead gets caught on it and it pulls her harness to the side (she cant wear a collar). I would have them on all my dogs but its too bulky for my three little 2 - 3kg yorkies