FindsterReviews of getfindster.com

First off, I absolutely LOVE Findster! Its brilliant! Bruce (golden retriever) loves water and we put the pet module through the gambit on a daily basis. It's been covered in mud, submerged in water, shaken and generally unloved but still kept going! One day the pet module stopped working and wouldn't turn on anymore. I did everything I was supposed to from the forum to get it to work again. No dice. I completed a detailed error report and the same day I received a response from Jane Johnson. She confirmed everything I had tried to get it working again and didn't waste my time asking me to try anything different. She let me know what to expect with the replacement module and the return process is EXTREMELY CLEAR. They really leave nothing to chance. The replacement module came quickly and I was sent a tracking # to boot so I didn't have to guess or wonder when it would arrive! Jane kept following back with me to see how things were. Once I got the new module and completed the set up as per the instructions I noted that the history of previous walks was missing. Jane went above and beyond and had the full history restored. I was not expecting that and we were just going to start working towards earning badges again. Really appreciated. The old pet module was sent back and again very clear instructions and return paperwork is included in a return email. All you need to do is find a box, print out all the forms and take it to a specific return depot (of which there are many to choose from). I completed A LOT of research before I chose Findster and I really couldn't be happier with the product or the exceptional customer service. Thanks again Jane! Amy & Bruce

Researched many pet trackers before buying this one. It’s nice knowing my dog is in the yard while I can do other things inside. Now he has his freedom and gets more exercise. And it’s really durable/waterproof. Also, they responded the next day when I emails them to cancel the subscription that it I initially comes with. I don’t need to keep it, but it is cheap if you want to keep it. GPS is for the most part on point most times and the price is better than all others out there for what you get. Can’t go wrong buying this.

My dog's module came off her collar while going through undergrowth. I now have a new one and will attach it with a cable tie. Other than that, findster helps me keep track of my dog easily.

Outstanding customer service. After placing my order, I received a very nice email with storytelling and the tracking number. The device works great, though the map is quite outdated in my area. All in all, I'm very happy with my Findster!

My pet module button was sticking so Jane sent a replacement. In less than 2 months the replacement just stopped working. Again, Jane immediately sent a replacement. There are issues with the pet module hardware and they are working on it. Otherwise, I've had Findster for almost 2 years and like others the sense of security I have using it is awesome. I use it with my dog along the river in Richmond,VA. The software can at times be slow, but I think that is due to geography and my phone more than anything else. I would never use for a cat due to houses blocking the signal. But in the woods with my dog, even the mountains, it is usually very accurate or close enough. The other choice is the Dogtra Pathfinder TRX for $380, quite a bit more than the Findster. I'll stick with Findster.

My rescue dog is a forest warrior. She loves to run wild in the woods. Sometimes she doesn't or won't hear my whistle to come home. I can't tell you how much anxiety has evaporated with this finder. I haven't lost my dog since this spring and I now know where she is and can train her better to come home or join us on the trails.

This is the BEST tracker on the market. Look no further, this is the product to purchase if you need to track your dogs movement. It not only has a GPS tracker but is also using radio frequency tracking in the remote areas. The set up, app and customer service is superb and I would highly recommend. I would not be without it and have purchase one for both of my dogs. Me and my partner have both downloaded the app so when he walks the dogs he can use the trackers. The coverage is dependent on the surroundings. Flat terrain with no trees nor tall buildings will have better coverage than Woodlands. I use it mainly on our walks at Cannock chase woods and it helped me locate the dog over 500 meters away. I'm extremely happy with my purchase.

Great service ! Jane and Anne always are quick to reply if we have a problem with our Findster and always follow up . Thanks Jane and Anne !