Dimension Waste Management Reviews | Read Customer Reviews of getdimension.com

Dimension Waste ManagementReviews of getdimension.com

4.2466 reviews
Waste Management
2261 Market Street, #4061, San Francisco, California

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Dimension Waste Management

About Dimension Waste Management

Dimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.

Dimension Waste Management (getdimension.com) has 466 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: getdimension.com
Website: getdimension.com
Category: Waste Management
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 75% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dimension Waste Management reviews

466 approved reviews, newest moderated first

Darris E.
Nov 29, 2023
Recycling
I dislike the run around from the beginning not speaking to a live person. The youg lady i did speak to over the phone was the most helpful. I would call her directly if anything else was needed.
Response from Dimension Waste ManagementDec 1, 2023
Hi Darris, I'm sorry to hear about your experience and appreciate your feedback. We aim to provide a seamless and positive experience for our customers, and I understand your frustration with not speaking to a live person initially. I'm glad to hear that one from our team that you spoke to over the phone was helpful. If you have any further needs or concerns, please feel free to reach out directly to her. Your satisfaction is important to us, and we're here to assist in any way we can. Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything specific you'd like us to address, please let us know. Best Regards, Dimension
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Nnamdi U.
Nov 29, 2023
Great experience on time and wonderful…
Great experience on time and wonderful customer service.
Response from Dimension Waste ManagementNov 29, 2023
Hi Nnamdi, Thank you for sharing your positive experience! We're pleased to hear that your experience was great, with on-time service and wonderful customer service. Your satisfaction is our priority, and we're here to assist you whenever you need us in the future. If you have any further comments or questions, please feel free to let us know. We appreciate your support! Best Regards, Dimension
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clayworks on C.
Nov 25, 2023
clean up
very friendly and efficient
Response from Dimension Waste ManagementNov 27, 2023
Hi Deborah, We're delighted to hear that you found our service very friendly and efficient! Your satisfaction is important to us, and we appreciate your positive feedback. If you ever need assistance again or have any more comments in the future, please don't hesitate to reach out. We're here whenever you need us! Best Regards, Dimension
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Pharmacorr
Nov 24, 2023
Response time was amazing
Other companies either didn't respond to my enquiry or responded 2 days after Dimension. The quick response was amazing, and the price was also amazing. Once the decision was made to use Dimension, I was pleasantly surprised to find they were able to come that day to pick up the waste.
Response from Dimension Waste ManagementNov 27, 2023
Hi Patrick, Thank you for sharing your experience! We're thrilled to hear that Dimension's quick response, competitive pricing, and the ability to schedule a pickup on the same day made your experience pleasant. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help with any further needs you may have. Best Regards, Dimension
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Kenneth W.
Nov 23, 2023
really Very Organized- setting-up the…
really Very Organized- setting-up the appt-visit-pickup was very easy
Response from Dimension Waste ManagementNov 24, 2023
Hi Kenneth, Thank you for your positive feedback! We're delighted to hear that you found our service very organized and that setting up the appointment, visit, and pickup was easy. Your satisfaction is important to us, and we appreciate your business. If you ever need our services again or have any questions, feel free to reach out. We're here to assist you. Thanks for choosing us! Best, Dimension
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Andreas S.
Nov 22, 2023
UPDATE: SOLICITATIONS AT 7 A.M.
UPDATE: Dimensions actually SOLICITED my # at 7 A.M. to ask if they can re-charge my card hundreds of dollars for a service that they failed to deliver 5x over. I find this absolutely hilarious but also a serious sign that the management at this company is absolutely clueless. Even though I had requested service previously, I am absolutely no longer wishing to to be contacted by this "business" again. LOL at the level of IQ that went into the 7 A.M. solicitation phone-call.
Response from Dimension Waste ManagementNov 24, 2023
Hi Andreas, I'm truly sorry for the inconvenience and frustration you've experienced. The early morning solicitation call is not acceptable, and we apologize for any disturbance it caused. Your feedback is important to us, and we take this matter seriously. We will investigate the situation and ensure that appropriate measures are taken to prevent such issues in the future. If there's anything specific you'd like us to address or if you have additional concerns, please feel free to reach out. We understand your decision not to be contacted further, and we respect your preferences. Thank you for bringing this to our attention, and we apologize for any disruption caused. Best Regards, Dimension
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Lydia C.
Nov 22, 2023
Great communication and customer service
Dimension was super communicative and timely with their communications. When our first provider ended up canceling at the last minute, Dimension was immediately on top of it to find another provider, and get them scheduled ASAP.
Response from Dimension Waste ManagementNov 22, 2023
Hi Lydia, Thank you for sharing your positive experience with Dimension! It's great to hear that they were super communicative and responsive, especially when facing a last-minute cancellation. We understand the importance of reliable service, and we appreciate your feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help! Best, Dimension
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customer
Nov 19, 2023
Your crew showed up on time and they…
Your crew showed up on time and they were very efficient in moving the item we requested to be taken away. They were also very courteous.
Response from Dimension Waste ManagementNov 20, 2023
Hi Walter, Thank you for your positive feedback! We're delighted to hear that our crew was punctual, efficient, and courteous in handling the removal of the item you requested. Your satisfaction is important to us, and we appreciate your kind words. If you ever need our services again or have any more feedback in the future, please don't hesitate to reach out. We're here whenever you need us! Best Regards, Dimension
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