GetContraveReviews of getcontrave.com

Response from GetContraveSep 10, 2025

Hi Kayla, thank you for your feedback. We’re truly sorry if the communication around your order didn’t feel clear—we do send updates throughout the process, but we understand how frustrating delays can be, especially when you're beginning a new health journey! If you still need assistance, please don’t hesitate to call us at (855) 288-8428 or email [email protected] so we can help right away. Thanks for your patience!

Response from GetContraveAug 22, 2025

Sybille, we’re so sorry to hear about your experience. We understand how important it is to feel heard and supported during a consult, and it sounds like we fell short here. We’d like the chance to discuss your experience further and make things right. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can assist you directly.

Response from GetContraveAug 22, 2025

Thank you for your feedback, Kristie. We collect as much medical information as possible online so our providers can review it ahead of time, but in some states, regulations require a video or phone telehealth visit. We take compliance very seriously and want to ensure our patients receive the best possible care to support them on their weight loss journey. We appreciate your input as we continue working to make the process as smooth and convenient as possible.

Response from GetContraveAug 22, 2025

Hi Rachel, thank you for your feedback. In some states, providers are only required to review medical history asynchronously, which is likely why you weren’t able to speak directly with a provider. We pride ourselves on our patient support and will try our best to answer any questions—please give our team a call at (855) 288-8428 or email [email protected] so we can assist you. Thanks for your patience and understanding. We're here to help!