CelluClean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 169 reviews with 1 star · Clear filters
4 Characters L.
I would love to write a review after using the product, but it's been over a month and it has still not arrived. Customer services have not replied to my request for a refund, so I am going to contact my bank. Order 9824 SP0444766202247914.
Eileen O.
Unfortunately there has been no sign of improvement at all. I am disappointed with myself for falling for the hype & marketing. You may also note that the reviews are either 4 or 5 star. That's because, the company, has programmed the feedback form to forward any review with less than 4 stars direct to them, so poor feedback is not shown. I.e. 1,2,or 3 stars don't appear on trustpilot. However, if you also have a poor experience and want to give feedback,just proceed as if given 5 stars then change the star rating back to what you want to send, prior to submitting.
J.K.
I place an order a month ago. - never received it. They are blaming it on their delivery service who can’t get access into my community. After weeks of emails back and forth they said they would refund me 50% of the order since it’s still out there somewhere. That is unacceptable and I will be reporting this to the Better Business Bureau The cream might be amazing but the delivery service and customer service is not. I simply wanted to try the cream and they won’t even attempt to resend.
Lynette
DON'T BUY! After ordering Crepey Skin Repair Treatment and paying extra for faster delivery, 3 weeks later my order still has not arrived. Have asked for refund many times and have been refused
Sharron T.
Do not waste your money ! This is like any other cream
Cc
Avoid! Cheap faulty machine can get exactly the same one for a fraction of the price that does exactly the same thing from temu! They have literally just put their brand name on it. Reported that it was faulty offered a 50% refund but then had no reply to actually issue the refund so never received!
Jo
If I could give no stars I would. I've had exactly the same experience as other unhappy customers where I was sent a faulty product and then offered a 50% refund. Initially I said to just send me a replacement-which they agreed to-but I was never given a timeline for when it was going to be delivered. When I finally had ha enough and demanded a full refund I never heard back from them. AVOID AVOID AVOID!
Domi A.
Avoid !! Delivered faulty. When contacted customer service, I was asked to send a video as proof that the product was faulty. I asked for a full refund not replacement or to keep the product for 50% of the price offered. Finally I was asked to send product to China at my own cost and once received, I would receive the refund. When I asked them to cover cost of return of the product that can’t be used, they refused and I never heard from them nor I got the money back. Absolutely disgusting and ridiculous experience as a consumer.
