CelluReviews of getcellu.com

Do not buy this product. First, it doesn’t work. Second, it smells bad - some people might like the smell, but I thought it was awful. Third, it takes a very long time to get to you. Fourth, it is advertised as “risk free,” but it’s not. I tried to return it within the “risk free” period and found that the seller is in China, and shipping exceeded the purchase price by about 100% - so, not worth returning. Cellu says they’ll refund your purchase if you return the product to them, but they don’t pay for return shipping. Instead they offer you a 30% refund on the amount you spent. DO NOT BUY THIS PRODUCT.

This cream is a scam, you get charged 2 pots for 58$ in the US and in the uk the cream is £12 for one pot. I have unsubscribed but guess what 2 other pots of the awful cream have arrived, getting my bank to insure this does not happen again. I do NOT WANT ANY MORE OF THIS HORRIBLE CREAM.

As others have noted, I too fell for the scam. Repeat ordering is not mentioned at checkout so please read the small print. I now have 6 tubs of the cream. Absolutely no difference to my skin texture at all. They say that they will refund if you don't see a difference after three weeks! Is it worth paying the postage back to China and then not receiving a refund. Please please please do not fall for all these fraudulent scams playing on the insecurities of older ladies

Total scam. Very agressive and repetitive communication. After a few emails I got a link to cancel the subscription....which I never knew I had signed up for. The subscription was automatically applied without clear and transparant disclosure.

Like many other people providing reviews here, I have been scammed by this company. Presumably the purchase is set by default to a repeating subscription, which is effectively invisible when you purchase. Instead of buying the product once, you buy it repeatedly every 4 weeks. It so far has proved impossible to cancel. Best bet is to go to your bank and try to cancel all payments. With luck, they may no longer accept payments to these scammers. Worse case scenario: cancel your card.

Scam don’t buy off them

On the date of writing this review, 8th Jan 2026, I have been waiting nearly 5 weeks for my 2nd delivery. No tracking data is available - numerous requests for a refund or redelivery merely elicit empty promises of a future update from their logistics team. In the meantime any benefits (?) achieved from using my first delivery have been lost.

I have been signed up for a subscription that I did not request. Avoid at all costs. This is yet another scam. I have tried to get them to cancel but with no result as yet.