Kimberly B.
Scam with an unwanted subscription, lies and delay tactics from customer service
I requested cancellation immediately after placing the order. In response, the company asked me to provide my name and email address, despite both being clearly included in the original email along with the order number. The following day, I was informed that the item had already shipped, which was not true. They then provided a tracking number that was linked to an unrelated shipment from two years ago. As a result, I filed a dispute with my bank to obtain a refund and blocked any future transactions with this company.