GetawayDealz.comReviews of getawaydealz.com

DO NOT BOOK THROUGH THIS WEBSITE!!! The $100 dining dough gift card is a flat out JOKE CAUSE NO ONE TAKES THEM AT THAT PRICE!!!! VERY BAD CUSTOMER SERVICE THAT YOU HAVE TO ASK THEM MORE THAN ONCE TO REPEAT WHAT THEY SAY CAUSE YOU CAN NOT UNDERSTAND THEM!!! WILL NEVER USE THIS WEBSITE AGAIN!!!

Not a bad experience. Room was nice and quite. Right downtown in Pigeon Forge. The Time Share presentation was ok. I don't agree with never being able to have an offer from Capital Resorts again since we didn't sign up at that time.

The deal we got was excellent as well as the service. Thank you

Overall, we had a great vacation experience traveling to the Great Smoky Mountains, Gatlinburg, and Pigeon Forge, TN. The only downside to our vacation was going through a "minimum 90 minute presentation", don't let them fool you! You will be there for at least 2 hours or longer, and they will try to push you into selling you a timeshare deal! With that being said, our vacation package was a 5 night, 6 day stay in Gatlinburg, TN plus 2 free water park tickets to Wild Bear Water park, part of Westgate Resorts. We arrived in Gatlinburg on Thursday and checked out on Tuesday. Our presentation was scheduled for Monday, the day before we left to go home. Called and tried to reschedule the presentation for Friday or Saturday morning, but said they were booked up. Long story short, they gave us the water park tickets on Monday, and they expire in 60 days! Yeah, didn't have time to use them. We did ask if we could at least be given a gift card instead, but they couldn't. If they were giving us free water park tickets, at least schedule the presentation at an earlier time slot in your vacation so your family can at least use them! Overall, we had a nice getaway vacation in the Smokies, and enjoyed booking with getawaydealz. For 5 nights and 6 days was $241.95. Not bad!

Worst decision I ever made. All rules were not disclosed before arrival. Ever time called into customer service was 40 minute call that ended in my supervisor will call back but never was called back. Checked out 25 days ago and still resolving issue.

Our GetawayDealz vacation was wonderful. The Festiva Resort was an amazing, quiet spot tucked away in Kissimmee, Fl and we loved it, the staff was awesome and so friendly made us feel like we were at home. I will definitely visit Festiva again when we return. The only concern that I would say that we had was with the promotion that we received from our presentation. The $100 Restaurant.com gift card was not actually a $100 gift card, you had to spend so much money to even use a portion of the card and we had several issues trying to use it and not understanding exactly how it worked along with the restaurants not being very familiar with how to use it either. We decided after trying to use it twice not to even bother with it anymore during our trip. I suggest to eliminate future issues maybe using another promotion option for your future customers because the promotion is one of the buying as well as selling points and help to keep satisfied customers. Thanks

Had no issues with this! Although the presentation was only supposed to be 90 minutes it did last more like three hours. But that is a very small price to pay for such a good deal on a hotel room in pigeon Forge. The staff was friendly the presenters were great and the hotel was nice.

I would recommend this company to anyone.