Keri
They were very understanding.
They were very understanding about my having to return my order due to my dog passing. My overall experience with the company was pleasant, they were very helpful with my order originally.
Response from GetaurapetsNov 20, 2025
We are truly sorry for your loss. Thank you for sharing your experience with us — we’re grateful we could support you during such a difficult time. Our team always wants to be as understanding and helpful as possible, and we appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out.




