Dickson
Never got matched with a writer
Created an account just to write this review. Paid for a Pro plan for just 400 words to write the "About Us" page for our company. Project never got picked up by any of their writers, even after waiting more than 2 weeks. My account manager Bethany was steadfast and prompt in her service but I am just appalled that I couldn't get matched to a writer for something rather straightforward. Opted for a refund and now I'd rather approach freelance writers directly than go through one of these matchmaking services. Not recommended.
Response from Get A CopywriterApr 16, 2021
Hi Dickson, Thank you for taking the time to provide feedback on your order. It’s our goal to make sure every customer receives the best possible service. As you said, our account manager requested you to provide more details to the brief in order for it to be matched. While some of our writers are experienced at writing content with very limited information, not having a point of reference significantly limited the pool of available talent for your project, hence our suggestion to refund your project. Kind regards, Andy



