Don E.
Same experience with another user
Same experience with another user - simple web page writing and none match and ended with a refund. Reached out to the account manager and claimed that the matching process could take up to 5 business days but this never gets disclosed on the ordering page. Wasted two days for nothing.
Response from Get A CopywriterApr 16, 2021
Hi Don, I am sorry to hear that you had an unsatisfactory experience with us. It’s our goal to make sure every customer receives the best possible service. Unfortunately some projects may take longer to match depending on the project level, industry, and brief details. In these cases we communicate potential delays with customers, which we've done with you over email and phone call within 24 hours from the order placement. Kind regards, Andy



