TitancoreReviews of get-titancore.com

Response from TitancoreApr 22, 2026

Thank you for sharing your feedback. We’re glad you found the pan well made, but we’re sorry to hear about the issues you’ve experienced on your induction hob. A properly flat base is important for even heat distribution, and what you’re describing can understandably lead to hot spots and uneven cooking. Induction performance can also vary depending on the hob surface itself and how the pan sits on it, but food burning in specific areas is not the experience we aim for. We’d like to look into this further with you and make sure everything is as it should be with your pan. Please reach out to our support team [email protected] with your order details so we can assist you directly and help resolve this for you. The TitanCore Team

Response from TitancoreApr 12, 2026

Hi Aneta, Sorry to hear this experience — that’s definitely not what we want for you. Egg sticking is usually linked to heat level, pan preheating, or a small amount of oil/fat not being used even on non-stick surfaces. You can also find more detailed guidance here: https://get-titancore.com/pages/usage-tips https://www.facebook.com/reel/2794073487631159 If you’d like, our support team can also review your cooking process and help troubleshoot further so you get the best performance from your pan. Warm regards, The Titancore Team

Response from TitancoreMar 24, 2026

Hey! Thank you for your patience and for giving us the chance to make it right — we won't let you down! Please reach out directly at [email protected] with your order details and a photo of the damage if you haven't already, and we'll get this sorted for you quickly. A damaged pan on arrival is not the TitanCore standard, and we take that seriously. Looking forward to getting you cooking! Greetings, Team TitanCore.

Response from TitancoreFeb 27, 2026

Hi, Thank you for reaching out and we completely understand your frustration — waiting for an order without a clear update is not a good experience and we apologize for that. Please contact us directly at [email protected] with your order number and we will look into your shipment status right away and get you a clear delivery update as quickly as possible. We appreciate your patience and look forward to getting your TitanCore pans to you very soon! Greetings from The TitanCore Team!

Response from TitancoreFeb 12, 2026

We are glad to hear you are enjoying the frypan, but we sincerely apologize for the dented lid and the Chinese instructions. This is certainly not the experience we want for our customers. We have noted your request for a replacement lid with the knob pre-attached and will expedite this immediately to resolve the delay. Please send a quick follow-up to [email protected] so we can prioritize your shipment today. Thank you for your patience while we make this right. Best regards, The TitanCore Team

Response from TitancoreFeb 12, 2026

We sincerely apologize for the delay and the frustration regarding the shipping origin. We appreciate your honest feedback and agree that transparency about shipping locations is essential for making an informed decision. We also hear you on the timing of our review requests; we will look into adjusting our system to ensure customers have received and used their products before being asked for feedback. Please contact us at [email protected] so we can track your order and provide an immediate update on its status. Best regards, The TitanCore Team

Response from TitancoreJan 25, 2026

Dear Dan, Thank you for your honest feedback! We're glad you're pleased with the quality and craftsmanship. You're absolutely right - oil and ultra low heat are key, especially for delicate items like fish and eggs. Titanium cooks differently than traditional non-stick, but once you find your rhythm, the results are amazing. Bar Keeper's Friend is indeed perfect for keeping your pan pristine. We appreciate your patience during the learning curve! 🍳 Greetings, TitanCore