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Germanshop24Reviews of germanshop24.com

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Germanshop24

About Germanshop24

GermanShop24 is a family owned business and was founded in 2007 by Stefan Kuehnert - originally as a hobby. We started selling over the internet in September 2007 after setting up the very first version of our online shop. The assortment back then was just about 250 products, but still we got in the first order just 2 days after the initial launch. During the following months, orders slightly increased to 5-6 orders per week and there was not much progress in 2008.In 2009 Katrin Kuehnert joined the team and we started to expand our assortment. At the end of 2009 we offered about 2000 different items - all available to be ordered. Orders also went up in 2009 to about 30 per week.In the years between 2010 and 2015 we nearly doubled our revenue each year and we now have a yearly sales volume of about $1.5 Million making us one of the leading online shops for German food world wide, even though we are specialized in shipping to the US.In 2015 we expended our business and now serving wholesalers in different countries including the US and China. We offer air and sea freight service for wholesalers and take care about fulfilling all legal requirements for the destination countries.

Germanshop24 (germanshop24.com) has 207 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: germanshop24.com
Website: germanshop24.com
Category: Takeaway
Location: Hinesville, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Germanshop24 reviews

Showing 155 reviews with 5 stars · Clear filters

E.Selby
Jul 2, 2022
Great service!
Recently I had a problem with a order that was damaged in customs or by DHL handling. After sending pictures of the destroyed package to Germanshop24 they sent a replacement package even with the items I was to salvage from the first package! 4 days delivery!!! Customer service was very fast and friendly and solved this to my full satisfaction! Communication was great! Prices and shipping are very reasonable for thing I do not get otherwise! Order with confidence and enjoy a piece of Germany. A happy expat in Texas, E. Selby
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Frederike F.
Jun 9, 2022
Friendly and helpful customer service
I have placed several orders through this shop and just recently had an issue where it was held up in customs. Axel from customer service was excellent in responding to my inquiry and spoke to DHL on several occasions to speed up the process. The delivery still arrived in perfect condition (luckily I paid for cooled shipping!) despite being almost two weeks late (to no fault of the shop).
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Humberto C.
Jun 4, 2022
Amazing store
Amazing store, lovely products and the costumer service high level professionals. They will never let you down, I promise you. Axel is great.
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Kerstin G.
Jun 2, 2022
Super fast shipping and great customer…
Super fast shipping and great customer Service! Ordered Sunday night and it was all delivered on Thursday afternoon. One of my German breads had mold on it - it happens - I contacted customer service and they issued me a store credit after sending a picture for proof! Definitely going to use it on my next order !
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Ulrike F.
May 31, 2022
reliable, professional, customer friendly
I order about once a month at Germanshop24. Their service is very professional and the speed the items arrive with in the US is incredible. Packing is always great and rarely an item gets damaged in the process. DHL is trying to do their best, but we all know that sometimes accidents happen. The selection is great and it only happens now and then that an item is out of stock even it's listed as available on the site. Prices are very fair. I have all I need for keeping up my German lifestyle and not missing anything other then people because of Germanshop24. Thank you guys.
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Grace Jackson B.
Mar 22, 2022
I have placed 2 orders in the past…
I have placed 2 orders in the past month and must say, I am totally delighted with everything, from the line of products, how well they are shipped, how fast they arrive and even correspondence with GS24. So glad I discovered GS24, now I can always have an access to some of my favorite German products while living in the USA. What a great company.
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Gee B.
Feb 11, 2022
Amazing company
Amazing company. The package came 2 days earlier. Everything looked so good and fresh. Especially the Broetchen I frooze and baked this morning two of them it was so delicious For sure my go to company to order more of the German food.
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Harriet R.
Feb 4, 2022
Awesome Company.
Awesome Company.i ordered Saturday my Package was delievered Thursday.one Day early.everything was in perfect condition . my first time ordering. not my last on the website i made only to page 15.but many more to go .but everything i miss from back home.i found so i will be ordering again.i love the bread it felt and smelled like it was just backed .i think everybody should try Germanshop24.the tracking system awesome
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