Germanshop24Reviews of germanshop24.com

I've been waiting for a month for my order to arrive, nothing arrived happened. I asked for a refund got a confirmation, but still don't have any money and it's been a week :(

As no one has replied to my order number, I am doing a review with the information again. In hope that someone will reply to my disappointing order due to unexpected high cost. 5 packets Super Dickmans had a shipping cost of $30.99 US (43.20 Canadian), than on top of that there was a Custom Cost of $24.65 Canadian. So the product itself plus the shipping delivery cost $105.97. order 115540 I have receipts of shipping and custom charges. In case the Germanshop24 misplaced me as a customer.

4 out of 7 milka chocolate bars expired in 8 days. We notified seller, he asked to send pics n gave us his mobile number. We did immed. It's a week now n NOTHING! NO REFUND OR APOLOGIES. NEVER again, we also told our family n friends to shop else where or throw their hard earned monies away!!

Order #135528 am 9 September aufgegeben ... und bezahlt ... bis her ist noch nichts angekommen ... kein Rückzahlung ... kein gar nichts ... Schade Nachtrag Die hier angezeigte Antwort ist ein gutes Beispiel für die Inkompetenz und Arroganz dieses Unternehmens. Offensichtlich unfähig Versandpapiere korrekt auszufüllen, wälzen sie die Verantwortung auf den Kunden ab. Inzwischen habe ich vergleichbare Produkte bei einem niederländischen Unternehmen bestellt und die Waren ohne Probleme erhalten.

Paid for expedited shipping. Got it with 10 days delay instead. Packaging was so bad, that 2 glasses were broken. They wouldn't send replacement, but refunded the prices of the two broken glasses (no [proportional] shipping). If you buy your things through them, you obviously don't mind spending a few extra dollars. So, why they would be in turn so cheap is beyond me. But that their suspicious google review are mostly from "A Reviewer", might give you a hint...

DO NOT BELIEVE WHAT IS ADVERTISED ON GERMANSHOP24.COM. I have been looking everywhere for Smarties in the classic packaging - tube and colorful plastic lid. GERMANSHOP24.COM advertised this exact product in pictures, and had a whole description of the candy in the tube. I ordered a dozen giant tubes at US$3.99 each as per the picture because I can’t find them anymore where I am. DHL itself cost me US$36.99 and the delivery was slow. It took a week to arrive. THE PACKAGING WAS TOTALLY DIFFERENT. The giant “tubes” of Smarties came in flimsy hexagonal paper packaging, NOT AS IN PICTURE. When emailed to GERMANSHOP24.COM, they replied “ I am sorry to hear that you are unhappy with your delivery. According to our terms and conditions and FAQs, packaging shown on the website may not be binding. Although I understand your frustrations, the products you received are the ones you ordered. The smarties will still taste the same, regardless of the packaging.” The reply was so dismissive and dodgy. What does “may not be binding” mean??? And the Smarties in the tubes were NOT double sealed!!! Meaning the 12 flimsy hexagonal tubes were not sealed inside. Only packaged with styrofoam and taped in a box. No wonder I also found ants! This is an international shipment that took DAYS. All candy lovers will attest to how IMPORTANT THE PACKAGING IS. That’s a lot of the reason why we buy candy. GERMANSHOP24.COM SHOULD PRACTISE INTEGRITY IN BUSINESS. Don’t false advertise one packaging but deliver a totally inferior one. The least you could have done is notify the buyer. I WASTED MY MONEY OF CLOSE TO US$100 ON THIS! DISGUSTED THROUGH AND THROUGH. —- UPDATE! As all of you can see in the reply below, the shop stoops so low to insinuate that I as a customer is stupid by calling others their “smart customers” and ADMITTING FALSE ADVERTISING. RUDE AND ARROGANT. DO NOT BUY. I also received this email - “Your account has been deactivated.” HOW SMALL AND CHILDISH IS THIS SO-CALLED COMPANY. HILARIOUS! Also proving my point that this shop is DODGY. I REPEAT DO NOT BUY ANYTHING!

Dishonest and deceitful. I ordered lots of dickmanns and tried to add on the cold pack, but couldn’t figure out how. I immediately emailed, called them and left a message and even wrote a Facebook message about it. Was told I can’t add it on after the fact. Then got an email that if something is damaged, to co tact them for refund. When I received the order, I sent pictures. Response? No refund.

I ordered from this company items for about $200 including almost $50 to get it faster. Almost all the items where about to expire. Some next month and some in the next couple mont. I kept everything, the emails and the box it came in. I will contact the better business bureau. I was trying to get in touch with the company in Germany but so far nothing. Please don’t order from them. I just saw what answer was … yes the refunded me for two items mmm for two items what were not about to expire. The other 10 or more items I still have and no they were not replaced. The refund were some points I received and no money back. I am more than welcome to show the pictures I took and what day I ordered. Morton.petra.michael@gmail Thank you