Brown C.
All that happened was my money was…
All that happened was my money was taken and then no progress made. Total scam. Apple. You should not allow this. You have enough reviews to support that it is a scam. REFUND EVERYONE. So now I’m told you can’t find a phone unless it’s been loaded with the app in advance. So you need to anticipate its loss. That’s not the way it is marketed. It suggest you can find a phone!!!!!
Response from GeozillaJul 28, 2025
We are deeply sorry to hear about your negative experience. Please note that the app must be installed on your loved one's device, and you need to be added to their circle to track their location. Consent from both parties is required. In case you'd like to request a refund From Apple, please contact Apple Customer Support since Apple handles transactions and payments on their side only. Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request. You can also do this through your Apple receipt which should have been sent to you by email.




