Geozilla Reviews | Read Customer Reviews of geozilla.com

Geozilla Reviews | Read Customer Reviews of geozilla.com

Geozilla reviews

618 approved reviews, newest moderated first

Carla B.
Oct 10, 2025
I am asking for my refund but the…
I am asking for my refund but the support is very difficult to contact. No response. Unauthorized charges. They charged me $2.99 and $39.99. I want a full refund. This is unfair.
Response from GeozillaOct 14, 2025
We would like to apologize for your unpleasant experience with the App. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. We truly value our customers and always strive to ensure a positive experience. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
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Consumer
Oct 8, 2025
J’ai souscrit et payé un essai d’une…
J’ai souscrit et payé un essai d’une semaine que j’ai annulé 2heures plus tard après avoir constaté que le système ne me convenait pas.J’ai été débité pour la semaine,ce qui est logique .Mais 2 jours plus tard je suis débité de 39,99 euros sans aucune explication.J’ai déclaré la fraude à ma banque.Je souhaite être remboursé de ce paiement indu.Ce site est une escroquerie
Response from GeozillaOct 14, 2025
Nous nous excusons sincèrement pour la gêne occasionnée avec l'application. Nos conditions de renouvellement automatique sont affichées sur l'écran de l'offre avant l'achat. Si vous avez été facturé de manière inattendue et souhaitez demander un remboursement, contactez-nous à [email protected] car nous n'avons pas pu trouver votre compte avec les informations fournies.
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Monica T.
Oct 8, 2025
Abbonata x 3gg a 39,90?
Ho acquistato un abbonamento per 3 giorni perché mi serviva per una questione aziendale ma dopo il terzo giorno mi trovo addebitati 39,90 in più oltre ad altri due addebiti di 0,50 per due volte!Non c è nulla di chiaro nell app e diventa difficile disdire l abbonamento non richiesto.Chiedo il rimborso e l annullamento in quanto non richiesto!
Response from GeozillaOct 14, 2025
Siamo profondamente dispiaciuti di apprendere della tua esperienza negativa. I nostri termini di rinnovo automatico vengono visualizzati nella schermata dell'offerta prima dell'acquisto. € 0,50 è un pagamento di prova che è stato restituito alla tua carta. Poiché la soddisfazione del cliente è la nostra priorità, abbiamo elaborato un rimborso per l'addebito di € 39,99 e annullato l'abbonamento. A seconda della società bancaria, potrebbero essere necessari fino a 5-10 giorni lavorativi affinché il credito venga visualizzato sul tuo conto dopo averlo emesso.
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trautu
Oct 7, 2025
I can only say not to use this app
I can only say not to use this app. I ‚bought‘ it only for 3 day usage. We thought we could locate the phone of my husband. Of course now we realize that this is only possible if one register the number beforehand. Anyway they deducted over 40 US $ from my credit card. Criminal. I changed my credit card and hope they are not able to deduct a monthly fee! Ridiculous do not use it! Of course I cancelled the membership immediately!
Response from GeozillaOct 14, 2025
We would like to apologize for your unpleasant experience with the App. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app and/or account deletion doesn’t automatically remove your paid subscription. Please contact us at [email protected] so we can refund you for unexpected charges.
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Zuza
Oct 2, 2025
Be careful! It's a fraud!
Be careful! It's a fraud! I was very stressed after loosing my phone, and shared my card details with them, and although I never confirmed the payment, and never used their services, they charged me 2.45 GBP, then 7.45 GBP, and tried to charge another $39.99 suddenly. Thank God I didn't have $39.99 in my balance, because apparently their T&C do not allow them refunds (their customer service has just informed me)! I lost 9.70 GBP, and had to block my cards, just in case. How someone can use somebody else's problems that way is beyond me. I should have known better, and check reviews here. I hope I'm saving someone right now!
Response from GeozillaOct 6, 2025
We would like to apologize for your unpleasant experience with the App. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. We truly value our customers and always strive to ensure a positive experience. As customer satisfaction is our priority, we have processed a refund for the charges on your account. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
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Umberto B.
Sep 29, 2025
Scam
I've never signed up for a subscription with you. Every month since July, you've been charging me €39.99 . Can you cancel this subscription and refund me? Thank you.
Response from GeozillaSep 30, 2025
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. As customer satisfaction is our priority, we have processed a refund for the last three charges on your account and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
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Fernando Apumayta Hinostroza F.
Sep 25, 2025
No brindan lo prometido
No brindan lo prometido, se supone que deberian poder ubicar cualquier numero de telefono, sin embargo se necesita el permiso de la persona que quieres que sea localizada, no tiene sentido entonces
Response from GeozillaSep 26, 2025
Lamentamos profundamente escuchar su experiencia negativa. Queremos aclarar que la aplicación debe estar instalada en el dispositivo de la persona que deseas rastrear, y ambas partes deben dar su consentimiento para ser agregadas al círculo de la otra persona. Si esto no se ajusta a tus necesidades, no dudes en contactarnos a [email protected] para solicitar un reembolso. ¡Nuestro equipo estará encantado de ayudarte!
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Margot
Sep 23, 2025
Takes more money than it should, scam, can't add nothing, shit show
Takes more money than it should, won't let me cancel anywhere. It shows the location incorrectly and can't find the right thing at all. Can't add other phones or anything else but can add Tesla car 🤔 this is shit show, it's bullshit scam.
Response from GeozillaSep 26, 2025
We would like to apologize for your unpleasant experience with the App. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. To locate your family or friends, go to the Map screen -> My Circle, tap the 3 dots next to its name, then tap 'Invite new member' and choose how to send the invite. Please note that we need consent from the other person before they can join. Alternatively, they can join your Circle using the Circle ID by tapping 'Join Circle' and entering the ID. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription. If you encounter any issues, please contact us at [email protected], and our team will assist you with the cancellation.
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