GeozillaReviews of geozilla.com

Response from GeozillaMay 7, 2026

Nos gustaría disculparnos por su desagradable experiencia con la aplicación. Tenga en cuenta que los precios exactos del plan, junto con los términos de renovación automática, se muestran en la página de pago. La tarifa por día se muestra sólo para resaltar los beneficios de ciertos planes en comparación con otros. Desafortunadamente, no pudimos encontrar su perfil con la información proporcionada. Contáctanos en [email protected] para que podamos reembolsarte los cargos inesperados.

Response from GeozillaMay 5, 2026

We would like to apologize for your unpleasant experience with the app. We understand your frustration regarding the renewal; however, we would like to clarify the process. When you contacted us previously, an automated reply was sent with the necessary steps to finalize your cancellation. We have provided separate instructions for canceling subscriptions depending on your purchase method: one guide for those made via Google Play and another for transactions completed directly on our website. This subscription is not listed among your Google Play subscriptions since it has been purchased on our website directly. As the cancellation steps were not completed from your account, the subscription remained active and renewed as scheduled. We truly value our customers and always strive to ensure a positive experience. As customer satisfaction is our priority, we have processed a refund for the monthly charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.

Response from GeozillaMay 2, 2026

We sincerely apologize for the inconvenience caused with the App. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. Regretfully, we were unable to find your account in our system. Please contact us at [email protected], and we will do our best to resolve the issue and offer a refund.

Response from GeozillaMay 2, 2026

Mi dispiace sapere che hai problemi con l'app! Tieni presente che i prezzi accurati del piano, insieme ai termini di rinnovo automatico, vengono visualizzati nella pagina di pagamento. La tariffa giornaliera viene mostrata solo per evidenziare i vantaggi di alcuni piani rispetto ad altri. Il costo aggiuntivo che hai menzionato potrebbe riguardare l'abbonamento upsell, che fornisce l'accesso a funzionalità extra all'interno dell'app. I termini e i prezzi per questo abbonamento vengono visualizzati in una schermata dell'offerta separata dopo l'acquisto dell'abbonamento principale e possono essere ignorati. Sfortunatamente, non siamo riusciti a trovare un account con le informazioni fornite nel nostro sistema. Se hai riscontrato addebiti imprevisti, non esitare a contattarci all'indirizzo [email protected] e ti aiuteremo con un rimborso.

Response from GeozillaMay 2, 2026

Lamentamos profundamente escuchar su experiencia negativa. Para cancelar su suscripción a Apple, abra la aplicación Configuración, toque su nombre, seleccione Suscripciones, elija la suscripción y luego toque Cancelar suscripción. Si realizó su pedido a través de Play Store (Android): vaya a Play Store en su dispositivo. Luego toque Menú > Suscripciones. Busque la suscripción a GeoZilla allí y desactive la renovación automática. Si compró su suscripción a través de nuestro sitio web, vaya a Geozilla.com, haga clic en Iniciar sesión en la esquina superior derecha, navegue hasta Administrar suscripciones, seleccione la suscripción que desea cancelar y toque Cancelar suscripción. Desafortunadamente, no pudimos encontrar su cuenta en nuestro sistema. Si tiene algún problema, contáctenos en [email protected] y nuestro equipo lo ayudará con la cancelación.

Response from GeozillaApr 30, 2026

We sincerely apologize for the inconvenience caused with the App. The app requires that the lost device you’re trying to track has Geozilla pre-installed. Unfortunately, without this, tracking won’t be possible. Please note that the accurate price is displayed on the checkout page. To highlight the benefits of certain plans, we show the per-day rate for each plan, which might cause some confusion. The additional charge you mentioned may be for the upsell subscription, which provides access to extra features within the app. The terms and pricing for this subscription are displayed on a separate offer screen after the main subscription purchase and can be skipped. Unfortunately, we could not find an account with provided information. If you have encountered any unexpected charges, feel free to contact us at [email protected], and we will assist you with a refund.

Response from GeozillaMay 2, 2026

Nous tenons à nous excuser pour votre expérience désagréable avec l'application. Veuillez noter que les prix précis des forfaits, ainsi que les conditions de renouvellement automatique, sont affichés sur la page de paiement. Le tarif journalier est indiqué uniquement pour mettre en évidence les avantages de certains forfaits par rapport à d’autres. Les frais supplémentaires que vous avez mentionnés peuvent concerner les abonnements de vente incitative, qui donnent accès à des fonctionnalités supplémentaires au sein de l'application. Les conditions et les tarifs de ces abonnements sont affichés sur un écran d'offre séparé après l'achat de l'abonnement principal et peuvent être ignorés. Malheureusement, nous n'avons pas trouvé de compte avec les informations fournies. Si cela a créé une confusion, veuillez nous contacter à [email protected] et nous ferons de notre mieux pour résoudre le problème et proposer un remboursement.

Response from GeozillaApr 29, 2026

We would like to apologize for your unpleasant experience with the App. The app requires that the lost device you’re trying to track has GeoZilla pre-installed. Unfortunately, without this, tracking won’t be possible. We truly value our customers and always strive to ensure a positive experience. According to our system, the charge has been refunded. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.