Annamarie S.
Filling out the forms are super easy…
Filling out the forms are super easy but there is NO customer service or support if something goes wrong. They had an issue getting me the code to make the court payment and I tried all day to reach someone to correct. Still no correction so this backs up my court date. They have a number you can call but over 10 times that I called I kept getting the message there was no one to take my call and no chance to leave a vm. Someone from Georgia Divorce did contact me. He said they do have an answering system that allows the caller to leave a message and he's unsure why it wasn't working but he would look into it. He apologized for the trouble and wanted to let me know the lack of customer service that day was unusual. There were a few employees, including himself that were sick and trying to handle the phone calls the best they could. I accept that explanation as reasonable though unfortunately for me on that day This manager was not in charge of the payment process so he couldn't intervene and get the zelle payment option squared away for me but he did send me the details I need to pay my court fees by money order. I'm very grateful for this managers sincere help. Im more likely to recommend this company.




