karen
Sham or incompetence?
I have had two lousy experiences with this company. The latest one is with regard to their recycling program. They sell you a $20 bag and promise to give you a $30 credit when you send in the bag with old towels. They provide you a barcode (via a third party) to send the bag in. The third party provides instructions to send the bag via Fed Ex using the bar code they provide. Fed Ex does not recognize the bar code. Then geometry support email says, no, you need to use UPS. So I go to UPS and they don't recognize the bar code either. Ridiculous. Now the company won't respond to me.



